Photo of Bally’s Twin River Lincoln, Lincoln, RI

Cage Operations Shift Manager

Bally’s Twin River Lincoln

100 Twin River Road
Lincoln, RI 02865

136 Room Hotel Casino
Managed By Bally’s Corporation
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Full-Time

Description

Why Bally's?

Bally’s Corporation is one of the world’s leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain.

A career with Bally’s means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you!

The Role
The Cage Shift Manager ensures compliance with regulatory Policies & Procedures in order to safeguard the Company’s assets. Assists the Cage Manager in management situations. Assists the Cage Manager with management situations and promotes superior customer service.
Responsibilities
  • Supervise Cage personnel in all areas.
  • Conduct training of Policies and Procedures as well as basic machinery, i.e. currency counters, adding machines, and computers.
  • Handle employee and customer related problems with composure and professionalism at all times.
  • Assists Cage Manager with the daily operation including training, counseling and supervision of personnel.
  • Maintain adequate staffing levels in the Cage department through scheduling and by monitoring customer volume.
  • Review departmental reports addressing potential conflicts and/or misinformation.
  • Ensure a maximum level of companywide service and satisfaction is achieved and maintained at all times.
  • Held accountable for the accuracy and thoroughness of departmental records and reports.
  • Bring employee concerns and/or problems and unusual activities to the attention of the Cage Manager
  • Perform other duties as assigned.
Physical/Mental Requirements
  • Frequently walking and standing.
  • Constant mental alertness to work in fast-paced environment.
Working Conditions
  • Exposed to smoke, bright lights and noise.
  • Operations of various machines.
Qualifications
  • Must have three years of Supervisory and coin/currency handling experience.
  • Must have decision-making capabilities and experience in directing others.
  • Must be extremely numbers oriented and have typing and adding machine skills.
  • Must be computer literate.
  • Must be able to communicate with the public in a clear friendly manner.
  • Must be able to read, write, speak and understand English.
  • Must be able to work various shifts and flexible hours.
License Requirements

Must be able to obtain a license by R.I. Department of Business Regulation

What’s In It For You
  • Competitive Salary with annual performance reviews
  • Comprehensive health coverage plan that includes medical, dental, and vision
  • 401(K)/ Company Match
  • Employee Stock Purchase Plan
  • Access Perks and Childcare discounts
Target Salary Range $62,000

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Posted November 14, 2024

Bally’s Twin River Lincoln

Bally’s Twin River Lincoln, located in Lincoln, Rhode Island, is the state’s largest gaming and entertainment venue. It is 10 minutes from Providence and less than an hour from Boston.

Formerly known as Lincoln Park, the renovated facility offers 162,000 square-feet of gaming space with over 5,000 gaming positions. The casino features over 4,200 slot machines and virtual table games (including blackjack and roulette), as well as 114 live table games including blackjack, roulette, craps, a poker room and sports betting. Twin River offers both smoking (1st Floor) and smoke-free (2nd Floor) casinos.

A great alternative to Connecticut & Massachusetts casinos, this unique gaming facility also hosts simulcasting of the best thoroughbred and greyhound racing from around the country, a 29,000+ square foot Twin River Event Center with headline entertainment, free concerts at the Lighthouse Bar, signature cocktails and premium cigars at Blackstone Cigar Bar, and award winning beer and live music at the Shipyard Pub.

Food & beverage venues include Fred & Steve’s Steakhouse, the Wicked Good Bar & Grill and Sportsbook Bar & Grill, as well as 16 other dining outlets.

Learn about our Expansion!

Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence. It currently owns and manages 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games and 3,800 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, Bally's will own and/or manage 15 casinos across 10 states. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Its shares trade on the New York Stock Exchange under the ticker symbol "BALY".