Pool Host
Virgin Hotels Dallas
1445 Turtle Creek Blvd.
Dallas,
TX
75207
Full-Time
Pool Season is here, and you’re invited…..
We would love to meet you at our upcoming Job Fair.
When
Wednesday, April 3, 2024Time
9am-11am or 4pm-6pmWhere
Virgin Hotels Dallas1445 Turtle Creek Blvd
Dallas, TX 75207
Please complete your application before you arrive.
What to bring: your updated resume and a great attitude
Questions?
Call 469-436-7166 (People Department)
Who We Are
We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest.
Your Mission
Should you decide to accept it…
If you are outgoing, friendly, confident with a warm and sincere smile, then welcome to your new home at Virgin Hotels! We will depend on your natural persona and special skills to assist in delivering excellent service to our guests by initiating warm contact, interactions built on sincerity, concern and enthusiasm. Additionally, you will coordinate and be responsible for taking coats and managing a high volume seating operation in a fast paced environment while creating and maintaining guest profiles and preferences.
Finally, if you can communicate, coordinate, assist and work well with other teammates in serving our guests, then you will have a successful career with us. Most of all, we want you to have FUN since you play a huge role in creating that memorable guest experience!
The Nitty Gritty
What exactly you will be doing…
Pool season is here!
In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests:
- Greet, interact and bid farewell to guests in a warm and genuine and enthusiastic fashion
- Use excellent communication skills with guests, staff including verbal, written and body language
- Maintain a clean and organized work environment including stocking of supplies, polishing cutlery/glassware, folding napkins, cleaning menus, sanitizing tables, etc.
- Provide lateral service including assisting in clearing tables, cabanas, carry plates to dishwashing area when needed
- Maintain guest profile, preferences in a database for distribution to staff
- Be a team player!
What Qualities Are We Looking For?
You got skills? If you are able to perform the following, then you have come to the right place…
- Stand for periods of 8-10 hours in the hot Texas sun
- Work with others like a rock star.
- Ability to communicate clearly in verbal and written English.
- Comply with all safety and health department procedures, as well as, all state and federal laws.
- We truly hope that you are enthusiastic and passionate individual who possess a wicked sense of humor! No wallflowers permitted!
- Ability to multitask and meet deadlines.
- Maintain a neat, clean and well-groomed appearance per hotel standards.
- Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties.
- Adhere to hotel policies including but not limited to attendance, safety, behavior.
Background Must Have
- Current, legal and unrestricted ability to work in the USA.
- High school or equivalent education required.
- Preferred: Additional foreign language.
- Required: Current Foodservice Handler Card & TABC valid for minimum of 6 months.
- Required: 1-2 years in a guest service position.
#LI-onsite
Virgin Hotels Dallas
About the hotel
This isn’t just a new hotel in Dallas — this is a Virgin hotel. From the lobby to the roof, we erase the line between business and pleasure. Find your new favorite place in the city near downtown where the doors are never closed, minds are always open, and you are free to be yourself. Whether it’s the indulgent menu at Commons Club or an irresistible cabana at The Pool Club, we’ve got your back with brilliant service and heartfelt delights, all here at Virgin Hotels Dallas.
About the company
Virgin Hotels is a lifestyle hospitality brand that combines heartfelt service, straightforward value and a seamless, personalized hotel experience with the track record of innovation and smart disruption that Sir Richard Branson's global Virgin Group has pioneered for 50 years. Each property intermixes a passion for food and beverage with music and culture, fusing with the local landscape and providing a vibrant and inclusive environment for travelers and locals alike. Virgin Hotels Chicago, - named the "#1 Hotel in United States" in 2016 and "#1 Hotel in Chicago" in 2016, 2017 and 2020 by the Conde Nast Traveler's Readers' Choice Awards - Virgin Hotels Dallas - named the “#16 Hotel in Texas” - and Virgin Hotels Nashville are now open. Locations in Las Vegas, New York, New Orleans, Miami and Edinburgh to follow. Virgin Hotels continues to explore hotel and office conversions as well as ground-up development in cities such as Boston, Los Angeles, Austin, Seattle, and London.
Our Guest Rooms (Chambers)
The hotel’s 268 Chambers span across 16 floors. Room types are Richard’s Flat King Suite (1), Penthouse King Suite (1), Grand Chamber King Suite (8), Deluxe Chamber King Suite (10), Grand Chamber King (10), Grand Double Queen (10), Chamber King (108), Chamber Double Queen (40), Chamber Double Queen Pool View (10), and Chamber King City View (70). Ranging from 323 to 1,395- square-feet, all guest rooms are uniquely designed to consist of two distinct spaces separated by a sliding door, complete with a peephole, ideal for working, recharging, wellness and playing. The first space, “The Dressing Room”, combines the hallway and a dressing area which includes a full vanity, makeup desk with well-lit mirror, an extra large shower with a bench, and a closet for two. Slide open the privacy door and guests will enter “The Lounge” with the brand’s patented ergonomically designed lounge bed, a red SMEG® minifridge stocked with street-priced comforts, high definition TV, yoga mat, round nomadic walnut table, a red-plush sofa and ample outlets for their smartphone, computer or other electronic devices. All chambers feature custom lighting on sensors that automatically illuminate when guests move. The Chambers showcase bright and natural wood tones throughout and evokes a feeling of comfortable, fresh and airy.
