Stewarding Supervisor

Job Description

As a Stewarding Supervisor, you will be responsible for working alongside the Stewarding Manager to oversee the entire Stewarding Department. Behind the scenes, you will ensure that the department is prepared and organized. You will also ensure that all company policies and procedures are being followed for everything from workplace behavior to health and safety. Above all, you will keep the team motivated through your energetic, positive management style while leading them to exceed expectations and deliver exceptional service. In a hands-on capacity, you will also perform all related duties to maintain kitchen work areas and keeping restaurant equipment and utensils in clean and orderly condition.

Key Responsibilities:

You will oversee the cleaning of kitchen equipment, dishware, glassware, cookware and silverware either by hand or through the dishwashing machines. You will also assist your team with transferring supplies and equipment, putting away and organizing clean items, putting away and rotating stock and polishing and maintaining all silver as necessary. You should be able to handle the physical aspects of the job, too. You will need to be able to lift and move up to 50 pounds without assistance as well as stand, sit or walk for extended periods of time.

• Direct and assist Stewards in order to make clean up more efficient.
• Ensure water temperature, and chemical levels are appropriate for cleaning and documented.
• Assist with Banquet plate-ups.
• Assist cooks and kitchen staff with various tasks as needed.
• Provide cooks with needed items.
• Support banquet and buffet by transporting and ensuring adequate stock.
• Return cleaned items to proper locations
• Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
• Develop and maintain positive working relationships.
• Comply with quality assurance standards.
• Follow company and department policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; wear nametag; maintain confidentiality of proprietary information; protect company assets.
• Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
• Have access to reliable transportation and follow attendance policy

Qualifications:

• Respond to any reasonable task assigned by Executive Steward or Executive Chef.
• Assist in other areas of the kitchen as needed.
• Notify Loss Prevention/Security of any reports of theft.
• All other duties as assigned.

 Physical Requirements:

• Stand, sit, or walk for an extended period of time.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Must be flexible to work any day of the week, weekends, and holidays if assigned.

Benefits:

• 401k after 90 days, fully vested, company match to 4%
• Medical/ Dental/Vision– eligible after 60 days 
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA)
• Awesome Paid Time Off policy
• Hilton Discounts Worldwide
• Northwood Hospitality Discounts