Photo of Bally’s Chicago, Chicago, IL

Beverage Server

Bally’s Chicago

777 W Chicago Ave.
Chicago, IL 60654

Casino Resort
Managed By Bally’s Corporation
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Full-Time

Description

About Bally’s

Bally’s Corporation is one of the world’s leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain!

Bally’s Chicago is a new exciting venture for the company. It will be a world-class entertainment destination resort, befitting Chicago’s status as a world-class city.

A career with Bally’s means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So if you want to be challenged in an exciting and fast-paced environment, this is the place for you!

Job Summary

As a beverage server, you will be serving beverages to customers on the casino floor in a friendly, efficient, and professional manner while ensuring a positive experience for all customers.

Duties And Responsibilities
  • Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
  • Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
  • Serving customers as part of a team by anticipating their needs, initiating conversation, offering assistance and advice and remembering that “the customer is always right”
  • Performing beverage set-up, running side work, and closing duties
  • Possessing extensive knowledge of the restaurant’s menu and wine list, including daily specials
  • Checking identification to ensure customers meet minimum age requirements for consuming alcoholic beverages
  • Checking identification to ensure customers are using players cards issued to them and no one else
  • Pushing in empty chairs at slot machines and table games areas of the casino floor
  • Computing customer checks, operating the POS system and accepting payments
  • Reporting tips for each shift
  • Maintaining bar safety and sanitation standards
  • Possessing awareness of potential hazards, which could cause, but are not limited to, slipping, tripping, falling or burns
  • Arriving for each shift on time and in full uniform
  • Attending all pre-shift meetings ready to “listen and learn” and share ideas
  • Avoid leaving work area during peak periods
  • Taking breaks only when approved by the Manager
  • Keeping a clean and professional appearance at all times
  • Assisting with cleanliness of the casino property Front and Heart of House
  • Perform other duties as assigned
    Qualifications
  • Must be 21 years of age or older
  • Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
  • Must have high school diploma or equivalent
  • Must have one year or more related experience
  • Must have alcohol certification
  • Must have open work availability to work nights, weekends, and holidays
    Physical Demands
  • Regularly required to stand and walk for long periods of time; use hands to finger, handle, or feel and reach with hands and arms
  • Must occasionally lift and lift up to 25 pounds
  • Frequently required to stoop, crouch, or kneel
  • Ability to interact with others while maintaining a courteous and positive demeanor.
    Work Environment

    The work environment contains bright lights, loud noise, and stressful situations.

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    • Posted November 14, 2024

    Bally’s Chicago

    Bally's Chicago will be located in the city's River West neighborhood on the bank of the North Branch of the Chicago River, near the intersection of Chicago Avenue and Halsted Street.

    The first phase of the new casino hotel resort is slated to cost $1 billion. It will include 2,700 slot machines, 95 table games, a suite-only hotel, with 100 suites. There will also be an outdoor music venue with space for 1,000 people.

    The subsequent expansion of Bally's Chicago is projected to provide a total of 4,000 gaming seats with a new 400 room hotel, a 3000 seat indoor venue, and a 20,000 sq. ft. exhibition space.

    This link on our Bally's Corporate site provides more information about the specific components of our facility:
    https://www.ballys.com/about/casinos-resorts/default.aspx

    This link provides the details of our commitment to develop a world-class entertainment destination resort, befitting Chicago’s status as a world-class city: New Casino Resort in Chicago | Bally's Corporation (ballys.com)

    The permanent location will include a 3,000 seat theater, an extension of the Chicago Riverwalk, pedestrian bridge, six restaurants, a food hall, and room for 3,400 slots and 173 game tables.

    The corporation has a plan to retrofit the former warehouse at the current Tribune plant in order to serve as a temporary casino while the casino is being built. Bally's Temporary Casino will be located at 600 N. Wabash Ave, Chicago, IL 60611.

    The temporary facility located at 600 N. Wabash Ave, Chicago, IL, will initially provide 33,000 square feet of gaming space accommodating 1000 gaming patrons. There will be two bars & cocktail lounges, a food service bar and a Grab N Go Kiosk.

    Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence. It currently owns and manages 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

    With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games and 3,800 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, Bally's will own and/or manage 15 casinos across 10 states. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Its shares trade on the New York Stock Exchange under the ticker symbol "BALY".

    We invite you to visit us today! 

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