Attendant - Beverage Cart

Description

About Bally’s

Bally’s Corporation is one of the world’s leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain!

Bally’s Chicago is a new exciting venture for the company. It will be a world-class entertainment destination resort, befitting Chicago’s status as a world-class city.

A career with Bally’s means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So if you want to be challenged in an exciting and fast-paced environment, this is the place for you!

Job Summary

As an Attendant – Beverage Cart , you will be serving beer, wine and/or canned mixed beverages for customers according to established guest service standards.

Duties And Responsibilities

• Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
• Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
• Serving customers as part of a team by anticipating their needs, initiating conversation, offering assistance and advice and remembering that “the customer is always right”
• Greeting guests immediately
• Taking drink orders from customers
• Collecting payment and follows cash handling procedures
• Ordering or requisitions liquors and supplies
• Washing glasses
• Maintaining clean and sanitary bar area
• Monitoring guest alcohol consumption and acts according to established alcohol awareness program guidelines
• Resolving guest complaints
• Taking breaks only when approved by the Manager
• Keeping a clean and professional appearance at all times
• Perform other duties as assigned

  Qualifications

• Must be 21 years of age or older
• Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
• Must be a high school graduate or equivalent
• Must have six months or more related experience
• Must have alcohol certification
• Must have knowledge of beverage order processing systems
• Must have open work availability to work nights, weekends, and holidays

  Physical Demands

• Frequently required to lift up to a maximum of 30 pounds
• Frequently required to push, kneel, climb, stoop, bend, and twist, as well as reach overhead

  Work Environment

  The work environment contains bright lights, loud noise, and stressful situations.

  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice