Surveillance Agent
Bally's Shreveport
451 Clyde Fant Parkway
Shreveport,
LA
71101
Full-Time
Description
Essential Duties And Responsibilities
include the following:- Observe all activities of guests and team members on the casino floor, cage areas, and count rooms via closed circuit television (cctv), for any instances of criminal activity and/or violations of the state gaming regulations and company policies and procedures.
- The Surveillance Agent shall record such activities, where appropriate, and report observations to appropriate company and state officials when necessary.
- The Surveillance Agent shall assist in answering phone calls, monitoring the radio, maintaining the daily log and writing reports.
- The Surveillance Agent shall have demonstrated proficiency in all aspects of surveillance and casino operations before assuming this position.
- The Surveillance Agent shall assume responsibility for the surveillance room in the absence of a shift supervisor and/or relief shift supervisor.
- Other duties may be assigned.
Supervisory Responsibilities
Directly supervises team members in the Surveillance room in the absence of a shift supervisor and/or relief shift supervisor, when assigned. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education And/Or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or team members of organization.Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.Certificates, Licenses, Registrations
Louisiana State Gaming License/PermitPhysical Demands
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member is regularly required to sit. The team member frequently is required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The team member is occasionally required to stand and walk. The team member must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Bally's Shreveport
Bally's Shreveport offers guests a timeless luxury, friendly, personal service in non-stop excitement and elegance in our luxurious resort casino, located in the heart of Downtown Shreveport.
Bally's Shreveport Casino & Hotel features the ultimate in gaming excitement with a 30,000-square-foot gaming floor with more than 50 table games and more than 1,500 of the newest slots and video poker machines.
We offer delicious dining, from our award-winning steakhouse to our authentic Asian noodle kitchen. Inspiring specialties await at each of our distinctive restaurants and bars. Our hotel features 403 rooms and suites with amenities that include room service, a fitness center, meeting space, free Wi-fi, and a spa/salon.
Our guests can shop for one-of-a-kind memorabilia in our Eldorado Gift Shop and Oakley Store or unwind in Shreveport’s hottest nightspot – our Eldorado Celebrity Lounge, where the area’s best LIVE entertainment performs.
Join the Excitement at Bally's Shreveport!
We are seeking a passionate, dynamic employees. By working with us, you will experience:
- Endless Opportunities: With our growing brand, there are countless opportunities for career advancement and personal growth.
- Fun-Filled Atmosphere: At Bally's Shreveport, we believe in creating a work environment that is not only professional but also fun and energetic. You'll join a team of like-minded individuals who are passionate about delivering exceptional service and creating unforgettable moments.
- Competitive Benefits: We value our employees and offer a comprehensive benefits package, including medical, dental, and vision insurance, retirement plans, and generous paid time off. Plus, take advantage of special discounts and perks at our hotel and throughout Shreveport!
- Live the Shreveport Life: Shreveport is a vibrant city bursting with Southern charm. From its lively music scene to its delicious cuisine and exciting festivals, there's always something happening here. Enjoy a lower cost of living, a welcoming community, and easy access to outdoor activities like fishing and hiking.
If you're ready to take the next step in your gaming-hospitality career and be part of a team that knows how to work hard and have fun, apply now! Bally's Shreveport is waiting to welcome you with open arms.
Our parent company, Bally’s Corporation is a global casino entertainment company with a growing presence including award-winning casinos and resorts, as well as a broad portfolio of digital sports betting and casino offerings.With approximately 10,500 employees spread in offices around the world, Bally’s Corporation is one of the fastest-growing competitors in our field. Company assets within the United States include 15 casinos, a horse racing track, and access to online sports betting licenses in 18 states. Our casino operations boast an impressive total collection of over 15,000 slot machines, 500 table games, and 5,300 hotel rooms.
