Supervisor - Security

Description

About Bally's

Bally’s Corporation is one of the world’s leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain!

Bally’s Chicago is a new exciting venture for the company. It will be a world-class entertainment destination resort, befitting Chicago’s status as a world-class city.

A career with Bally’s means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So if you want to be challenged in an exciting and fast-paced environment, this is the place for you!

Job Summary

As a Security Supervisor, you will provide a safe environment for all guests, employees, company property, and assets. You will be responsible for securing the premises, patrolling and property, guarding entry points, and verifying guests. In addition, you will nurture our relationship with our guests by maintaining exemplary guest and employee relations.

Duties And Responsibilities

• Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
• Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
• Responsible for the overall supervision and management of the Security Operations in the absence of the Director of Public Safety and the Security Shift Manager
• Assist in the development of the security team through training, scheduling, conducting evaluations, and issuing corrective action
• Initiate the review of Security Incident Reports
• Oversee the physical security of the casino and company assets
• Responsible for the physical safety of guests, employees, and company assets
• Escort cash, chips, and table drops as needed
• Report any criminal or suspicious activity without hesitation
• Ensure the department adheres to all regulatory, departmental, and Company policies and procedures
• Communicate any violations of Company policies and procedures as well as any regulatory requirements
• Safeguard the overall integrity of gaming
• Perform other duties as assigned

Qualifications

• Must be 21 years of age or older
• Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
• High school or equivalent required
• College or military education preferred
• Prior security, safety, or loss prevention experience preferred
• Must have excellent customer service skills
• Strong organizational, planning, and supervisory skills are required
• Must have open work availability to work nights, weekends, and holidays

Physical Demands

• Frequently required to walk, run, kneel, stretch, push, twist, bend, and lift.
• Requires visual acuity to perform close-up activities and peripheral oversight
• Requires manual dexterity to conduct repairs on slot machines

Work Environment

The work environment contains bright lights, loud noise, and stressful situations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.