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Housekeeping Manager

Posted October 27, 2020

Hampton Inn & Suites Phoenix Downtown
Phoenix, AZ
Our team members are the foundation of our company's commitment to excellence. North Central Group takes great pride in the inclusive culture we have created across our portfolio of exceptional properties. Join our family owned business where we create a fun, safe and supportive environment for our

About This Job

The Downtown Phoenix Hampton Inn & Suites is hiring a Housekeeping Manager!

North Central Group maintains high standards of cleanliness and hygiene at our properties and have taken additional measures to make our protocols even more rigorous. Click here for more information on what our properties are doing to keep you safe.

  • Mission and Core Value: At NCG, we strive to be the best and offer you the best career
  • Room to Grow: Learn from the best in a friendly and positive work environment and gain the confidence to provide exceptional service
  • NCG Cares: As a family-owned business, each Team Member is an extension of the NCG family
  • There is always time for fun: We celebrate our Team Members and reward their successes
  • Perks: Enjoy discounted Hilton and Marriott hotel stays, a flexible work schedule, health benefits plans and more!

Our high-spirited Housekeeping Manager enjoys overseeing all housekeeping operations of the property in order to ensure that our guests receive clean and comfortable accommodations each and every stay.

  • Manage housekeeping, laundry and public area staff and daily operations
  • Ensure exceptional cleanliness throughout the entire property
  • Ensure compliance of health and safety standards
  • Develop a quality team through selection, training, development and coaching techniques and skills
  • Create and maintain weekly schedules for staff
  • Control all related department costs – payroll and inventories
  • Perform all housekeeping related tasks including laundry, housekeeping and public areas as needed
  • Two or more years of housekeeping and management experience
  • Motivated to maintain excellent customer service reputation
  • Strong oral communication and interpersonal skills  
  • Strong attention to detail and excellent organizational skills
  • Ability to work effectively and efficiently in a fast-paced setting  
  • Reliability and honesty  
  • Desire to contribute to a supportive and effective team

With nearly 40 years of hospitality expertise, North Central Group consistently delivers exceptional service to our guests, clients and to the communities in which we live and work. Our company operates 25+ award-winning properties in five states within the Marriott and Hilton family of brands. Check out our jobs at and join our growing team!


North Central Group is an Equal Opportunity Employer.

About this Employer

Hampton Inn & Suites Phoenix Downtown

77 E. Polk Street
Phoenix, AZ 85004

(602) 710-1240

210 Room Hotel

Managed By

At A Glance

Within an easy mile-long walk of our hotel, you'll find the Phoenix Convention Center, Chase Field, businesses including Ernst & Young, and a great choice of restaurants. It's four miles to Phoenix Sky Harbor Airport. In the evening, enjoy a drink or snack in our Lobby Lounge. Our business center and Suite Shop are open 24 hours, and hot breakfast and WiFi are on us.

About the company

North Central Group is a leader in the development, operation and ownership of premium full and select-service hotels. Established in 1981 by our Chairman David Lenz, North Central Group owns and operates more than 25 hotels under multiple franchise brands within the Hilton and Marriott family. We leverage our unparalleled expertise to provide hotel management services; hotel development services; as well as hotel renovation and construction management services to exceptional property owners throughout the U.S.

You’re committed to be the best at what you do and you’re passionate about helping others. We feel the same way at North Central Group. It’s how we’ve evolved into a leading hospitality company, representing the highest quality hotel brands in the industry – and a respected employer invested in the success of our team members.

We believe attracting, developing, and retaining top talent has and always will be our competitive advantage. With our enduring commitment to provide exceptional service to our guests, we hire the very best individuals who are caring, friendly and take genuine pride in their work.