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Loss Prevention Officer Part-Time

Posted October 30, 2020

JW Marriott San Antonio Hill Country Resort & Spa
San Antonio, TX
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About This Job

Job Summary

Welcome to our family

We welcome you to be a member of our global, diverse Marriott family. Whether traveling across the city or around the globe we realize the importance of making each guest feel as welcome and secure as possible. Your protective nature and attention to details will play an important role in our success. Here, your work is appreciated as much as your individuality and you will be supported in all of your efforts.   

The impact you’ll make

Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry. Your dedication to safety provides the guest the same sense of security as they feel in their own home.

What you’ll do

  • Patrol all areas of the property and assist guests with room access
  • Monitor security feeds and conduct daily physical hazard inspections
  • Respond to accidents and assist guests/employees during emergency situations
  • Defuse guest disturbances and escort individuals from the property if necessary
  • Conduct investigations, gather evidence, and facilitate interviews with relevant parties
  • Complete required shift reports and maintain confidentiality of all loss prevention documents
Perks you deserve

We’ll support you in and out of the workplace by offering:

  • Team-spirited coworkers
  • Learning and development opportunities
  • Encouraging management
  • Wellbeing programs
  • Discounts on hotel rooms, gift shop items, food and beverage
  • Recognition programs

What we’re looking for

  • Strong communication skills
  • A history of thriving in stressful situations
  • A team-first attitude
  • A gift for paying attention to the smallest details
  • Exercise good judgment and maintain a professional demeanor

This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and assist with moving objects weighing in excess of 75 pounds. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors.

You’re welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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About this Employer

JW Marriott San Antonio Hill Country Resort & Spa

23808 Resort Parkway
San Antonio, TX 78261

1-210-276-2500

1,002 Room Hotel

www.marriott.com

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Our San Antonio luxury resort is the newest star in the JW Marriott constellation of resort properties. JW Marriott San Antonio Hill Country Resort & Spa has firmly established itself as the city's premier luxury destination and the most renowned resort in the magnificent Texas Hill Country. Just 12 miles north of San Antonio International Airport, the resort features 36 hole TPC San Antonio Golf - home of the Valero Texas Open, Lantana Spa, the six acre River Bluff water park, seven distinctive restaurants, 265,000 sq. ft. of state of the art meeting and event space, free WiFi in the lobby and over a thousand custom designed guest rooms. Our San Antonio resort hotel is sure to make any visit an unforgettable experience and it all comes with JW Marriott’s impeccable service and lavish amenities. Whether you're seeking a peaceful respite, a productive meeting or an exciting and fun filled family vacation, our resort in San Antonio is designed not just to exceed your expectations but redefine them altogether.