Destination Residences Vail | As a part of the Hyatt family’s collection, Destination Resorts is situated in the heart of North America’s best skiing area in Vail, Colorado. The Destination Resorts Vail properties feature a collection of distinct, residential-style vacation rentals in the heart of Lionshead Village. Destination Resorts Vail is a collection of privately owned condominiums in Lionshead Village of Vail Mountain. In winter, explore all 5,289 acres of Vail. It is seriously Like Nothing Else on Earth. In summer, venture out for hiking, mountain biking, fly fishing, whitewater kayaking, and more. Relax, you’re on Mountain Time now.
The Reservations Agent is responsible for assisting our customers efficiently, courteously, and professionally in all reservations and maintaining a high standard of service and hospitality at all times. Reservations agent is primarily responsible for sales functions. Responsibilities include but are not limited to:
Quote available units and promotional rates to potential guests and their agents
Working knowledge of minimum night stays and other policies
Answer telephones and direct incoming calls to necessary departments and co-workers
Possess knowledge of credit card and check cashing policies and adhere to them
Develop a thorough knowledge of the managed properties, their units and amenities
Update various wholesale and electronic partner extranets with rates, specials, and availability.
Answer incoming “res-in” emails
Properly document all correspondence with guests in reservation notes
Stay up to date on room rates, packages, discounts and group package plans
Develop a thorough knowledge of the computer software used in daily office operations
Have a general knowledge of Vail and it’s activities
Be able to work various shifts, weekends and holidays; be flexible with scheduling and assist co-workers with scheduling conflicts whenever possible; be on time for scheduled shifts.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you!
Our Values: Respect | Integrity | Humility | Empathy | Creativity | Fun
Offering the largest selection of Lionshead Village, Vail condos, lodging and vacation rentals. Destination Resorts Vail provides easy access to Vail's best hiking in the summer, skiing in the winter, with exclusive shops and premier restaurants open year round.
Vail is the ultimate Colorado family vacation for adults and children. Join the seasonal fun and experience Vail activities including hiking, rafting, fishing, skiing, snowboarding, ice skating and snowmobile trips.
When you join the staff of Destination Resorts Vail, you become part of the Destination Hotels & Resorts family. Destination Hotels & Resorts is a collection of distinctive, unique, high-quality, independently positioned hotel and resort properties located in some of the world's most desirable cities and resort destinations.
Destination Hotels & Resorts provides an entrepreneurial environment unique in the hospitality business and offers exciting career challenges and opportunities for professional growth. Destination Hotels & Resorts' philosophy is that the market is best served by allowing a hotel's culture and personality to drive the guest experience. The foundation of our success is our list of guiding principles, which help us set clear priorities, evaluate opportunities, and exceed the expectations of our guests and clients:
Thank you for your interest in Destination Resorts Vail and we look forward to meeting you!