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House Person-Night

Posted November 2, 2020

Hilton Branson Convention Center
Branson, MO
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About This Job

Job Summary

The House Attendant-Night responsibilities include cleaning and maintaining the appearance of the public areas of the hotel deep cleaning of assigned areas setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events cleaning and setting-up meeting room functions delivering service items to guest rooms upon requests from the front desk. This role primarily works in the evenings overnight hours.

Responsibilities

QUALIFICATIONS:

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.

RESPONSIBILITIES:

  • Approach all encounters with guests and employees in a friendly service-oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Provide turndown service to assigned guest rooms and suites
  • Clean and refresh guest rooms as needed
  • Restock the required number of guest rooms per shift.
  • Complete all pre-cleaning duties including but not limited to guest supplies cleaning supplies and linen for housekeeping cart set-up.
  • Remove all trash and dirty linen from guest rooms.
  • Keep all hallways public areas and closets clean neat and vacuumed.
  • Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
  • Handle items for “Lost and Foundâ€_ according to the standards. Marginal:
  • Follow all procedures as outlined by the Housekeeping Manager.
  • Other duties as required.
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About this Employer

Hilton Branson Convention Center

200 East Main Street
Branson, MO 65616-2716

(417) 336-5400

294 Room Hotel

www3.hilton.com

At A Glance

Located in the heart of historic downtown Branson, the sleek 12-story tower of the Hilton Branson Convention Center hotel is attached to the Branson Convention Center. Re-energize in the hotel’s fitness center or relax in your private cabana by the pool. Indulge in a delicious steak dinner at Level 2 Steakhouse or begin the day with the Hilton Branson Convention Center hotel’s signature breakfast.

  • Connected to Branson Convention Center and adjacent to Branson Landing, with shopping and dining
  • Minutes from over 50 live shows 
  • Amenities including an indoor and outdoor pool, fitness center and business center
  • 220,000 sq. ft. of flexible event space in Branson