Posted October 19, 2020WoodSpring Suites Lubbock South
Ensure that guests receive outstanding customer service according to company and brand standards. Greets guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied rooms and guest accounts, makes and confirms reservations, presents statement to and collects payments from guests as well as ensuring that guest payments are collected and processed in a reliable and timely manner.
Ensures that all service provided are consistently prompt and courteous and meet high standards of quality to ensure guest satisfaction and repeat business. Inspects guest rooms and public spaces to ensure compliance and to confirm rooms and property are guest ready. Responds to all emergency situations (police, fire, emergency responder, weather, building – electrical outage, water line breaks, etc.) in a timely manner.
Cleans the lobby and public restroom; washes and folds laundry; and assists other staff in preparing check outs to be guest ready.
This is a part-time position with rotating weekday and weekend shifts. Employees in this position may be asked to take overnight on-call shifts from time to time.
No supervisory responsibility for this position.
This position will be located at a hotel and primarily work behind the front desk, in public spaces, and occasionally in guest rooms.
The physical demands described here are representative of those that must be met by an employee with or without accommodation to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the requirements of this position if such accommodations do not create an undue hardship for the company.
No travel is expected for this position.
Nationwide Hotel Management Company participates in E-Verify for every employee.
NHMC is proud to be an equal opportunity employer and prohibits discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
WoodSpring Suites Lubbock South is located near the intersection of Interstate 27 and Texas Loop 289. Our extended stay hotel creates a lodging experience unlike any other. Our low weekly rates, and outstanding customer service, truly sets us apart. Guests receive free wireless internet (free wi-fi), three room options all with in-room kitchens, access to our 24/7 laundry room and vending. WoodSpring Suites Lubbock South is a great hotel option for business travelers, sports fans, family visitors, university guests and just about anybody else.
Guests of WoodSpring Suites Lubbock South will find a different and refreshing kind of extended stay hotel. We offer three room styles, all fully-furnished and exceptionally clean, with in-room kitchens, private bathrooms, and plenty of living space. Each room includes a microwave, sink, cupboard and countertop space, two-burner stovetop, full-sized refrigerator and freezer. Guests should choose us for their nightly, weekly or monthly visits to Lubbock. We make it easy for our guests to stay connected by offering free wi-fi. Guests also have 24/7 access to our guest laundry room.
No matter which Value Place you go to, there are a few things you can count on at every location—a truly affordable weekly rate and an astonishingly clean room with a full kitchen. All in a more secure environment than you’ll find at any other extended stay hotel or motel. How can we make this promise to our guests? By keeping things simple. And because we’re flexible to your needs, you won’t find extras padded into our pricing. Instead, you get to pick and choose from the optional add-ons we offer. At Value Place, you get all the convenience of a hotel and all the essentials of a fully furnished apartment—every time, at every location.