Posted September 10, 2020Residence Inn Austin Northwest/Arboretum
Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.
As a Front Desk Agent, you will
FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.
Interstate Hotels & Resorts is an equal opportunity employer that is committed to diversity and inclusion in all aspects of employment. Interstate Hotels & Resorts does not discriminate on the basis of age, race, gender, disability, veteran status, sexual orientation, gender identity or any other basis protected under federal, state or local laws.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.
Located just 15 minutes from the heart of the city, Residence Inn Austin Northwest/Arboretum is the perfect home base for a Lone Star State escape. Our hotel in North Austin offers quick access to an array of unique attractions, including The Arboretum at Great Hills, one of the area's top shopping centers. The University of Texas is just a short drive away -- ideal for sports fans, visiting parents and prospective students alike.
Before venturing out to explore the Live Music Capital of the World, guests can fuel up at our free hot breakfast buffet, and come back in the evening for The Residence Inn Mix. We offer a refreshing dip in our outdoor pool, a basketball game or tennis match on our Sport Court, and a 24-hour fitness center, featuring a variety of weights and cardio equipment. After an action-packed day, guests can relax in oversized suites featuring modern decor, free Wi-Fi, plush bedding and fully equipped kitchens.