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Bellperson

Posted October 24, 2020

Le Méridien St. Louis Clayton
Saint Louis, MO
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About This Job

For chic, stylish, and cultured leisure and business travelers, Le Meridien St Louis Clayton is the hotel that best delivers the art of travel by curating modern, unique, and sophisticated guest experiences that pay homage to the European influence of St. Louis. Le Meridien St Louis Clayton is set to open Summer of 2020 and is currently looking for a guest service focused individual to join our team as a Bellperson.

JOB OVERVIEW:

As a Bellperson, you will have the important responsibility of being our guest’s first impression of the hotel and set the tone for a memorable journey.

ESSENTIAL JOB FUNCTIONS:

  • Show guests to room assisting them with their luggage.
  • Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.
  • Check luggage for hotel guests both for day and overnight.
  • Maintain the designated station in the lobby, standing alert to be easily summoned for fronts.
  • Open doors and greet guests in a friendly and courteous manner.
  • Maintain the cleanliness of the bellstand, lobby and baggage room.  Keep lobby door and windows clean when not busy with guests.
  • Maintain an open communication line through all shifts by proper use of intershift log.
  • Deliver messages and valet to guest rooms.
  • Perform pick-ups and drop-offs at the for the guests in a timely and friendly manner and inspect vehicles.
  • May perform the duties of a valet as required.
  • Assist front desk with key inventory twice weekly.
  • Comply with attendance rules and be available to work on a regular basis.

REQUIRED SKILLS & ABILITIES:

  • Ability to effectively communicate both verbally and in writing
  • Guest Service
  • Positive attitude with a ‘team’ mentality
  • Ability to effectively deal with both internal and external customers, some of whom will require high levels of tact and diplomacy to diffuse anger, collect information, and resolve conflict.
  • Ability to observe and detect signs of emergency situations and respond in a calm manner.
  • Ability to stand for prolonged periods of time
  • Ability to establish and maintain effective relationships with associates and guests.
  • Ability to lift/push/pull items up to 75lbs
  • Class E license or the ability to obtain Class E license within 90 days of hire

As an associate with Crescent Hotels & Resorts you can enjoy the following perks:

  • Competitive wages
  • Paid Holidays
  • Paid time off
  • Benefit package – medical, dental, vison
  • Pension/401k
  • Travel discounts
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About this Employer

Le Méridien St. Louis Clayton

7730 Bonhomme Avenue
Saint Louis, MO 63105

(314) 863-0400

268 Room Hotel

www.marriott.com

Our Hotel

Le Meridien St. Louis Clayton is where the creative minded, the culture seekers, and those who live to savor the moment unlock the destination of St. Louis. With 268 thoughtfully designed guestrooms and 17,000 square feet of stylish event space, we guide our guests through the nuances of what makes this city great. Located in the epicenter of the chic Clayton business district, minutes from Forest Park and downtown Saint Louis, this Clayton hotel celebrates art through an effortless blend of simplicity and comfort with style and detail. Delight in the nostalgia of form and function in our nod to Mid Century Modern design while remaining fearless to indulge in the new and exciting inside our food and beverage programs. Join us in this genuine journey while we pay homage to the European heritage of St. Louis through curated guest experiences and the elevated custom of service.