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House Attendant

Posted August 27, 2020

Courtyard Wichita Falls
Wichita Falls, TX
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About This Job

Opportunity:  House Person

Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.

Potential Career Path

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Essential Job Functions

  • Greet and acknowledge guests in a courteous and friendly manner.
  • Inspect assigned areas and perform cleaning tasks accordingly. 
  • Collect trash from the service landings and dispose of in outside trash dumpsters.
  • Vacuum and dust guest corridors.
  • Pick up bed and other linen from hotel floors and transport to laundry collection site.
  • Deliver clean linen to assigned sections.
  • Report maintenance issues.
  • Maintain cleanliness and organization of guest areas.
  • Respond to guest inquiries and assistance.
  • Work as a room attendant when staffing shortages occur or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training preferred.

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
  • Usage of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

HHM is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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About this Employer

Courtyard Wichita Falls

3800 Tarry Street
Wichita Falls, TX 76308

(940) 696-0010

93 Room Hotel

www.marriott.com

Our Hotel

Whether visiting for business or pleasure, the new Courtyard by Marriott Wichita Falls will make any stay in Texas both productive and pleasant. This spectacular four-story hotel features the new state of the art lobby that enable guests with greater flexibility and choices that allows them to both, work and relax using our free Wi-Fi throughout and easy access to the latest news and weather with the help of the GoBoard. Travelers enjoy a stellar location that puts the Midwestern State University, Castaway Cove Waterpark, Lake Arrowhead State Park, Wichita Falls Museum & Arts Center, Sikes Senter Mall, great restaurants and dozens of North Texas attractions at your fingertips. Guests can savor in the appealing, fresh, and easy to prepare menu options at The Bistro which provides choice, quality, and speed of service; featuring Starbucks Coffee along with evening cocktail sections. A stay with us at the refreshed Courtyard Wichita Falls will be more comfortable and enjoyable than ever before!