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House Person-Night

Posted September 26, 2020

Homewood Suites Dallas-Arlington
Arlington, TX
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About This Job

Job Summary

The House Attendant-Night responsibilities include cleaning and maintaining the appearance of the public areas of the hotel deep cleaning of assigned areas setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events cleaning and setting-up meeting room functions delivering service items to guest rooms upon requests from the front desk and driving shuttle van when needed (property specific). This role primarily works in the evenings overnight hours.

Responsibilities

QUALIFICATIONS:

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.

RESPONSIBILITIES:

  • Approach all encounters with guests and employees in a friendly service-oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Provide turndown service to assigned guest rooms and suites
  • Clean and refresh guest rooms as needed
  • Restock the required number of guest rooms per shift.
  • Complete all pre-cleaning duties including but not limited to guest supplies cleaning supplies and linen for housekeeping cart set-up.
  • Remove all trash and dirty linen from guest rooms.
  • Keep all hallways public areas and closets clean neat and vacuumed.
  • Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
  • Handle items for “Lost and Foundâ€_ according to the standards. Marginal:
  • Follow all procedures as outlined by the Housekeeping Manager.
  • Other duties as required.
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About this Employer

Homewood Suites Dallas-Arlington

2401 Road to Six Flags Street East
Arlington, TX 76011

(817) 633-1594

89 Room Extended Stay

homewoodsuites3.hilton.com

At A Glance

Travelers can enjoy all the comforts of home at the Homewood Suites by Hilton® Dallas-Arlington hotel in Arlington TX, near AT&T Stadium, formerly Cowboys Stadium. They can enjoy a variety of thoughtful amenities within spacious extended stay accommodations. Centrally located between Dallas and Fort Worth in Arlington’s main entertainment and business district, this hotel is within walking distance of Six Flags® Over Texas and Globe Life Park in Arlington.

Situated near DFW Airport and close to a number of corporations, this hotel in Arlington, TX offers 294 sq. ft. of meeting space. Anyone can host an event in the Executive Center for up to 20 guests and have all the support they'll need, including complimentary parking and internet access throughout the hotel.

Guests can unwind in your bright, comfortable suite and feel at home in warm, inviting surroundings with a fully equipped kitchen and a large HDTV. They can plunge into the indoor pool and workout in the hotel’s fitness center, which provides modern equipment to help them stay fit while they're on the road.