Search 14,462 current hospitality jobs

Gallery Host (Guest Service Agent)

Posted September 3, 2020

Hyatt Place Chicago/Hoffman Estates
Hoffman Estates, IL
Apply

About This Job

Description

Gallery Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence.
 
The Gallery Hosts creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. This position is responsible for the complete guest experience; to include the Gallery Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out and the servicing of the meeting rooms.   Previous guest service experience as well as the ability to communicate well with guests required.
 
The Hyatt Place Experience.  Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests.  Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire.  Hyatt Place, a new kind of Hyatt where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience.  And you are the key to bringing it to life.
 
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.  Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards.   Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
 
Discover how perfectly a hotel can fit your lifestyle. Hyatt Place. It's so you™.  Visit http://hyatt.jobs to view other hotel job opportunities at Hyatt.


Qualifications

  • Customer service experience is required, preferably in a hotel or related field
  • Must have schedule flexibility for both AM/PM shifts, weekends and holidays
  • Requires strong command of the English language to include speaking, reading and writing
  • Ability to learn quickly and work in fast paced position with guest interaction
  • Must be able to multi-task
  • Must be 18 years or older
  • A true desire to satisfy the needs of others in a fast paced environment
  • High school diploma or equivalent required
  • Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
  • Must possess basic computer skills, i.e. Word, Excel, etc.
Apply

About this Employer

Hyatt Place Chicago/Hoffman Estates

2750 Greenspoint Parkway
Hoffman Estates, IL 60169

(847) 839-1800

Follow us:

Our Hotel

Located just 30 miles west of Chicago, our hotel in Hoffman Estates offers everything you need to escape the hustle and bustle of the busy city, yet all of the conveniences you need to feel right at home. Wake up to Starbucks® coffee and unwind at the Coffee to Cocktails bar. Easily explore the area with our complimentary shuttle service, taking you to area restaurants, shopping, businesses and attractions located within a 5-mile radius. You’ve come too far to settle now…welcome home.

What Guests Love:
  • Pet-friendly rooms: Relax in 126 guestrooms furnished with our plush Hyatt Grand Beds®, swiveling 42” flat screen TV, and a Cozy Corner Sleeper Sofa.
  • Prime location: Situated just off of I-90 offering easy access to O’Hare Airport, Sears Centre Arena, Sutton Creek Crossing, and Elgin Sports Complex.
  • 24/7 dining: Start your day with free breakfast, then enjoy freshly prepared favorites on your time
  • Meeting & events: Host an event in 1.035 sq. ft. of flexible space ideal for corporate and executive meetings, classes, social events and reunions.