Provides friendly and responsive front desk service to guests, while also ensuring that guest payments are collected and processed in a reliable and timely manner.
Greets guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied rooms and guest accounts, makes and confirms reservations, presents statement to and collects payments from departing guests.
Ensures that all service provided is consistently prompt and courteous and designed to meet high standards of quality to ensure guest satisfaction and repeat business.
Cleans the lobby and public restroom; washes and folds laundry; and assists other staff in preparing check outs to be guest ready.
Responds to any/all emergency situations (police, fire, emergency responder, weather, building – electrical outage, water line breaks, etc.) in a timely manner.
Organizes, confirms, processes, and conducts all guest check-ins/check-outs, room reservations, requests, changes, and cancellations; greets, registers, and assigns rooms to guests.
Essential Functions are not all inclusive; other duties may be assigned.
Adaptability and flexibility – Displays the capability to adapt to new, different, and changing requirements.
Communication – Convey information clearly, correctly, and succinctly.
Dependability and reliability– Displays responsible behaviors at work: attendance and punctuality, attention to details, following directions, and fulfilling obligations.
Integrity – Displays strong moral principles and work ethic. Behaving ethically, acting fairly, and taking responsibility.
Interpersonal Skills – Displays the skills to work effectively with others.
Professionalism – Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
A new, better kind of extended stay hotel - WoodSpring Suites Tampa Brandon is a great combination of hotel convenience and home comfort. Well-designed suites, all with in-room kitchens that are complete with microwave, stove, cupboard and counter space, full-sized refrigerator and freezer, and prep sink. Additional kitchen items are available at the front desk. Guests (groups from one-to-four people) will enjoy three suite layouts all with queen-sized beds, king-sized beds, and leather sleeper sofas that turn to single-sized pull-out beds for additional guest sleeping space. Tables and chairs allow guests to work and eat. Ample storage for everything. 100% smoke-free hotel has all non-smoking hotel rooms. Pet-friendly hotel rooms are available (see policy overview below). Large, flat-screen TVs including premium movie channels at no additional cost. Free basic wi-fi, free guest parking, and a guest laundry room and vending machines available at all times make guest feel at ease. Limited desk hours are supplemented with always on-site, always available staff for after hours check-in and urgent guest needs.
While using in-room kitchens to store and enjoy snacks and meals will maximize the value of WoodSpring Suites Tampa Brandon's extended stay hotel rates - there are lots of retail, grocery, food shopping and dining options nearby for guest ease. Culver's, Box of Cubans, TAIGA, and Westshore Pizza are all within walking distance. Wawa, Subway, Pizza Hut, Starbucks, China 1, Dunkin Donuts, McDonald's, Publix Super Market, Costco Wholesale, Target, Kohl's Brandon, Walmart Supercenter, LongHorn Steakhouse, Mellow Mushroom, Steak 'n Shake, First Watch - Brandon, Taco Bell, Chick-fil-A, Village Inn, Bonefish Grill, Waffle House, Golden Corral, Walgreen's, Applebee's, Hamburger Mary's, Buffalo Wild Wings, Panera Bread, The Cheesecake Factory, Chipotle, and Olive Garden are all within a mile as is Westfield Brandon, Plaza at Brandon Town Center, and Regency Square shopping malls. Additional options include, but are not limited to: Denny's, Bob Evan's, IHOP, Burger King, and Wendy's.
Moving to or visiting Brandon, Florida and the east Tampa, FL area? Consider WoodSpring Suites Tampa Brandon. 100% smoke-free, pet-friendly rooms all with in-room kitchens. Free parking, free basic wi-fi, guest laundry room available. Low, weekly rates, queen and king sized beds, and friendly staff make for an even greater value. WoodSpring Suites Tampa Brandon - It's Simple. Done Better.