Posted June 18, 2020WoodSpring Suites St. Louis (St. Charles)
Provides friendly and responsive front desk service to guests, while also ensuring that guest payments are collected and processed in a reliable and timely manner.
Greets guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied rooms and guest accounts, makes and confirms reservations, presents statement to and collects payments from departing guests.
Ensures that all service provided is consistently prompt and courteous and designed to meet high standards of quality to ensure guest satisfaction and repeat business.
Cleans the lobby and public restroom; washes and folds laundry; and assists other staff in preparing check outs to be guest ready.
Responds to any/all emergency situations (police, fire, emergency responder, weather, building – electrical outage, water line breaks, etc.) in a timely manner.
Organizes, confirms, processes, and conducts all guest check-ins/check-outs, room reservations, requests, changes, and cancellations; greets, registers, and assigns rooms to guests.
Essential Functions are not all inclusive; other duties may be assigned.
Adaptability and flexibility – Displays the capability to adapt to new, different, and changing requirements.
Communication – Convey information clearly, correctly, and succinctly.
Dependability and reliability– Displays responsible behaviors at work: attendance and punctuality, attention to details, following directions, and fulfilling obligations.
Integrity – Displays strong moral principles and work ethic. Behaving ethically, acting fairly, and taking responsibility.
Interpersonal Skills – Displays the skills to work effectively with others.
Professionalism – Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WoodSpring Suites St. Louis St. Charles is an extended stay hotel located on State Highway 94. The hotel is an ideal choice for business travelers, college students, health professionals and patients/families, those moving to and within the St. Charles/Northwest St. Louis area, military members, tourists and visitors to St. Louis and more. Weekly rates, monthly rates, low nightly rates, and extended stay hotel rates all get lower, per night, the longer guests stay. Room options include double-beds, sleeper sofas, pet-friendly hotel rooms, and access to free wi-fi and guest laundry and vending. Every room has in-room kitchens.
WoodSpring Suites St. Louis St. Charles provides convenient access for extended stay hotel guests to attractions including:
A new, better kind of extended stay hotel WoodSpring Suites St. Louis St. Charles offers the comforts of home, the ease of a hotel, and a great price for clean, comfortable suites. Pet-friendly room policy, guest laundry, and free wireless internet / free wi-fi are available to every guest. In-room kitchens, in every room, are complete with two-burner stove, microwave oven, full-sized refrigerator and freezer, prep sink, cupboard and counter space. A combination of double-/full-sized beds and sleeper sofas in three room layouts allow for one-to-four guests per room. Friendly and courteous staff is always available for guest support and expanded front desk hours make check-in faster and easier.
While there is a great opportunity for money and time savings for guests that use their in-room kitchens for meals, snacks, and food prep - there are ample options for groceries, shopping, dining, and grabbing a bite in the immediate area. Extended stay hotel guests at WoodSpring Suites St. Louis St. Charles can choose form choices like: Sonic Drive-In, White Castle, TGI Friday, Domino's Pizza (delivers), Deter's Frozen Custard, Jimmy John's, Dollar General, Walgreen's, Spiro's St. Charles, Walmart Supercenter, Sam's Club, Dollar Tree, Schnucks (grocery), Diebergs Markets (grocery), Save-A-Lot, Culpeppers, Ruler, Family Dollar, Pizza Hut, Little Caesar's, JJ's, Imo's Pizza, Kabab N Kurry, QuikTrip, Steak N' Shake, Cracker Barrel, Buffalo Wild Wings, Starbucks, Golden Corral, and more.