Posted July 15, 2020WoodSpring Suites Fort Myers Northeast
Provides friendly and responsive front desk service to guests, while also ensuring that guest payments are collected and processed in a reliable and timely manner.
Greets guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied rooms and guest accounts, makes and confirms reservations, presents statement to and collects payments from departing guests.
Ensures that all service provided is consistently prompt and courteous and designed to meet high standards of quality to ensure guest satisfaction and repeat business.
Cleans the lobby and public restroom; washes and folds laundry; and assists other staff in preparing check outs to be guest ready.
Responds to any/all emergency situations (police, fire, emergency responder, weather, building – electrical outage, water line breaks, etc.) in a timely manner.
Organizes, confirms, processes, and conducts all guest check-ins/check-outs, room reservations, requests, changes, and cancellations; greets, registers, and assigns rooms to guests.
Essential Functions are not all inclusive; other duties may be assigned.
Adaptability and flexibility – Displays the capability to adapt to new, different, and changing requirements.
Communication – Convey information clearly, correctly, and succinctly.
Dependability and reliability– Displays responsible behaviors at work: attendance and punctuality, attention to details, following directions, and fulfilling obligations.
Integrity – Displays strong moral principles and work ethic. Behaving ethically, acting fairly, and taking responsibility.
Interpersonal Skills – Displays the skills to work effectively with others.
Professionalism – Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Those visiting or moving within the Ft. Myers area needing a clean and comfortable hotel suite for a few nights or more will appreciate WoodSpring Suites Fort Myers Northeast an extended stay hotel with weekly rates and nightly, monthly, and long stay rates that all save guests more money the longer they stay. Business travelers, tourists, vacationers, and others will enjoy the spacious rooms with in-room kitchens, full-/double-sized beds, and sleeper sofas. Every guest can take advantage of free wireless internet and a 24/7 guest laundry room and vending machines. Always-available staff ensures every guest is comfortable and well-taken-care-of.
Traveling, even for a night, can be expensive and stressful. WoodSpring Suites Fort Myers Northeast is an extended stay hotel that aims to keep it simple. Clean, comfortable rooms and a simple guest experience. Choose from three room layouts with combinations of full-/double-sized beds and sleeper sofas. Every room has an in-room kitchen complete with stove, microwave, counter and cupboard space, prep sink, and fridge and freezer. Free wi-fi keeps guests connected and improves the value of low, weekly rates. Professional staff, guest laundry, and vending machines are always available for guest comfort.