Posted July 15, 2020WoodSpring Suites Fayetteville Fort Bragg
Provides friendly and responsive front desk service to guests, while also ensuring that guest payments are collected and processed in a reliable and timely manner.
Greets guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied rooms and guest accounts, makes and confirms reservations, presents statement to and collects payments from departing guests.
Ensures that all service provided is consistently prompt and courteous and designed to meet high standards of quality to ensure guest satisfaction and repeat business.
Cleans the lobby and public restroom; washes and folds laundry; and assists other staff in preparing check outs to be guest ready.
Responds to any/all emergency situations (police, fire, emergency responder, weather, building – electrical outage, water line breaks, etc.) in a timely manner.
Organizes, confirms, processes, and conducts all guest check-ins/check-outs, room reservations, requests, changes, and cancellations; greets, registers, and assigns rooms to guests.
Essential Functions are not all inclusive; other duties may be assigned.
Adaptability and flexibility – Displays the capability to adapt to new, different, and changing requirements.
Communication – Convey information clearly, correctly, and succinctly.
Dependability and reliability– Displays responsible behaviors at work: attendance and punctuality, attention to details, following directions, and fulfilling obligations.
Integrity – Displays strong moral principles and work ethic. Behaving ethically, acting fairly, and taking responsibility.
Interpersonal Skills – Displays the skills to work effectively with others.
Professionalism – Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WoodSpring Suites Fayetteville Fort Bragg is a new kind of extended stay hotel. The hotel, with low weekly rates, terrific monthly rates, and nightly and extended stay rate options that are specifically set to save guests more for every night they stay. Active military personnel, reservists, vendors and support personal at Fort Bragg as well as students at local colleges and universities, tourists, business travelers, and those moving to and within the Fayetteville area will enjoy the comforts of home while a guest in a clean, comfortable hotel. Chose from three room types - all with in-room kitchens. Take advantage of vending machines and guest laundry facilities, available 24/7. Free wireless internet for all guests.
While a guest at WoodSpring Suites Fayetteville Fort Bragg enjoy the comforts of an extended stay hotel that put the guest's comfort and satisfaction first. There are three room options (that accommodate one-to-four guests) with double / full-sized beds and sleeper sofas in select rooms. Every room has an in-room kitchen complete with microwave, cook top, full-sized refrigerator and freezer. A large table/desk is great for working and eating. Save money by storing, preparing, and enjoying food guest suites. Guests can access vending machines and a guest laundry room 24/7. Free wi-fi will keep guests connected with family, friends, and colleagues.