Provides friendly and responsive front desk service to guests, while also ensuring that guest payments are collected and processed in a reliable and timely manner.
Greets guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied rooms and guest accounts, makes and confirms reservations, presents statement to and collects payments from departing guests.
Ensures that all service provided is consistently prompt and courteous and designed to meet high standards of quality to ensure guest satisfaction and repeat business.
Cleans the lobby and public restroom; washes and folds laundry; and assists other staff in preparing check outs to be guest ready.
Responds to any/all emergency situations (police, fire, emergency responder, weather, building – electrical outage, water line breaks, etc.) in a timely manner.
Organizes, confirms, processes, and conducts all guest check-ins/check-outs, room reservations, requests, changes, and cancellations; greets, registers, and assigns rooms to guests.
Essential Functions are not all inclusive; other duties may be assigned.
Adaptability and flexibility – Displays the capability to adapt to new, different, and changing requirements.
Communication – Convey information clearly, correctly, and succinctly.
Dependability and reliability– Displays responsible behaviors at work: attendance and punctuality, attention to details, following directions, and fulfilling obligations.
Integrity – Displays strong moral principles and work ethic. Behaving ethically, acting fairly, and taking responsibility.
Interpersonal Skills – Displays the skills to work effectively with others.
Professionalism – Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WoodSpring Suites Clearwater is an extended stay hotel unlike any other. A 100% smoke-free hotel, we only offer non-smoking hotel rooms. Three room layouts, allowing one-to-four guests per room, are available including accessible rooms. Queen beds in every room, leather sofas in select rooms. A pet-friendly hotel - some pets are welcome (see policy overview below). A fitness center, guest laundry room, and free basic wi-fi and free parking are always available for every guest as are vending machines. In-room kitchens, in every room, are complete with a stove, microwave oven, full-sized refrigerator and freezer and lots of cupboard and counter space as well as a prep sink. Additional kitchen items are available, for a fee, at the front desk during office hours.
Guests choosing WoodSpring Suites Clearwater for their extended stay hotel needs while staying in the St. Petersburg / Largo / Pinellas Park area will enjoy maximum savings of time and money if they use their in-room kitchens to store, prepare, and enjoy meals and food. To ensure a simple experience, guests can find dozens of grocery and retail shopping options as well as dining options nearby including some within easy walking distance. Enjoy options like Wawa, Walmart Supercenter, Einstein Bros. Bages, Taco Bell, LongHorn Steakhouse, Chili's, Chipotle, SUBWAY, Smashburger, Siam Thai & Sushi, Wendy's, Applebee's Neighborhood Grill & Bar, Pizza Hut (delivers), Publix Super Market, Family Dollar, Burger King, Dunkin' Donuts, Culver's, Outback Steakhouse, CVS, Walgreens, Winn-Dixie (grocery), Dollar General, Panda Express, Arby's, Cracker Barrel, Chick-fil-A, Panera Bread, Domino's, Walmart Neighborhood Market, and many more.
No matter how long you stay with WoodSpring Suites Clearwater, you will be surrounded by a welcoming, refreshing and relaxing atmosphere. Our goal is to provide you with an extended stay hotel experience you are going to enjoy. Our fitness center, free basic wi-fi, in-room kitchens, free parking, guest laundry room, and weekly rates are all designed to ensure comfort, convenience, and savings.