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Banquet Houseperson/Set-up

posted February 3, 2020

Hyatt Regency Louisville
Louisville, KY
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About This Job

Job overview

As a Banquet Houseperson, you will fill a support role in your hotel’s financial goals of the daily operation of the banquet facilities and/or other areas of the Food and Beverage departments. You will complete physical set-up and/or breakdown and cleaning of banquet or catering function rooms to ensure the highest quality of product and service standards to ensure guest satisfaction and maximize revenues and profitability by providing prompt and courteous food and beverage service.

The ideal candidate will: 

  • Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with customers.
  • Sets up and/or breaks down tables, chairs, audio visual equipment and platforms/stages according to banquet event order.
  • Cleans, stores, and secures all tables, chairs, audio/visual equipment, platforms/stages and other equipment used for banquet functions in an organized manner according to established procedures.
  • Maintains cleanliness of banquet rooms, banquet hallways, storage, and service areas.
  • May refresh rooms at break; clean ashtrays, remove dirty cups/glasses, cleans trash cans, replenishes water pitchers, replaces table cloths, etc.
  • Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
  • Performs pre and post-shift side work including stock service station, makes coffee, etc.
  • Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees

  • Medical, Dental, and Vision Coverage
  • 401K retirement plan 
  • Short and Long-Term Disability Income*
  • Term Life and AD&D Insurance 
  • Vacation PTO & Holiday/Sick PTO
  • Employee Assistance Program

*Specific plans for specific positions

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About This Employer

Hyatt Regency Louisville

311 South Fourth Street
Louisville, KY 40202

(502) 581-1234

393 Room Hotel

www.hyatt.com

Our Hotel

Travelers can stay in the heart of downtown Louisville at our 4th Street Live hotel and walk to all the top Louisville attractions. Our hotel is conveniently attached to the Kentucky International Convention Center. We have brand new rooms featuring upscale amenities, city views, a sofa, and free WiFi. Hyatt Regency Louisville offers upscale fitness amenities and onsite gym activities for guest comfort and convenience. Accessible by guestroom key, our state-of-the-art hotel gym fitness center located in the lobby level allows each guest an opportunity to enhance their stay and keep active.

  • 393 spacious rooms with beautiful city and river views
  • Free high-speed WiFi internet access (excludes meeting space)
  • Hyatt StayFit® gym with cardio and strength training equipment
  • Business Center
  • Indoor heated swimming pool
  • Louisville Visitors Center adjacent to hotel
  • In the heart of downtown Louisville and adjacent to Fourth Street Live!
  • Under 15 minute drive from: Kentucky’s legendary horse racing venue, University of Louisville, Kentucky Kingdom, and the Kentucky Zoo.
  • 6 miles from Louisville International Airport (SDF)
  • Outdoor tennis court

About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 60,000 Associates and a diverse portfolio of more than 1,400 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.