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Bellperson

posted January 10, 2020

Sheraton Grand Los Angeles
Los Angeles, CA
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557325 l

About This Job

Job Summary

Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Move at a speed that is required to respond to work situations (e. g., run, walk, jog). Read and visually verify information in a variety of formats (e. g., small print). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on property premises. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

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About This Employer

Sheraton Grand Los Angeles

711 South Hope Street
Los Angeles, CA 90017

(213) 488-3500

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Overview

Sheraton Los Angeles Downtown Hotelis where family, friends and colleagues gather.  Our hotel is located in the heart of the financial district in Downtown Los Angeles allowing for easy access to all of LA.  Find yourself in the center of Los Angeles entertainment venues, sports arenas, cultural attractions, and beautiful Southern California beaches. Discover our downtown Los Angeles Restaurants.

In addition to the sumptuous layered sheets and pillow-top mattress of our signature Sheraton Sweet Sleeper℠ bed - found in every one of our 485 downtown Los Angeles accommodations, our Sheraton hotel in Los Angeles also features amenities to keep you comfortable when outside of your room. Never miss another workout with our fitness center, take advantage of internet-enabled workstations in our Link@Sheraton business center, or rent a car right from our lobby.

What can't you do during your stay in Los Angeles? Whether you're after boutique shopping experiences on Rodeo Drive, live music and sporting events at Staples Center, timeless art at J. Paul Getty Museum, reliving your childhood at Disneyland, or riding the movies at Universal Studios Hollywood, you're sure to be captivated by the City of Angels. Outside of our hotel, you'll find so many things to do in Los Angeles.