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Front Desk Agent

posted February 3, 2020

InterContinental Minneapolis-St. Paul Airport
Saint Paul, MN
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812208 l

About This Job

Full Time 2nd shift

Position Information:
The Front Desk Agent will organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and distribute room keys. Process all guest requests and relay messages. Welcome and acknowledge all guests according to company standards; anticipate and address guests` service needs; thank guests with genuine appreciation.

Qualifications:
• Prior cash handling experience necessary.
• High School diploma or equivalent.
• Ability to communicate effectively with the public and other Team Members.
• Read, write and speak English fluently. 

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About This Employer

InterContinental Minneapolis-St. Paul Airport

5005 Glumack Drive
Saint Paul, MN 55111

(612) 725-0500

291 Room Hotel

www.ihg.com

Managed by

Our Hotel

Dynamically designed as the ultimate destination for leisure and business, and the only hotel connected to the airport, this stunning new property is also accessible by direct road with dedicated parking or light rail. Relax in sophisticated guestrooms, indulge at Elevations luxury spa, dine in 3 outstanding restaurants, or host an event in 30,000 sf of meeting space. The hotel is conveniently located only 20 minutes to the downtowns of Minneapolis or St. Paul and 5 minutes to Mall of America.