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Front Desk Agent

posted May 28, 2020

Hampton Inn Forrest City
Forrest City, AR
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The Hampton Inn Forrest City is currently hiring a Front Desk Agent to provide excellent customer service in a welcoming atmosphere.

About This Job

The ideal candidate for this position

We are looking for enthusiastic, friendly customer service professionals! Prior face-to-face customer experience in a hotel is a huge plus but your attitude is more important. You must have a polished presentation with professional communication skills. Scheduling flexibility is a must.

About the job

This position is responsible for providing superior customer service at all times. You will assists guests with check-ins/check-outs, resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc., as well as handling guest registration, room assignments, and accommodating special requests whenever possible.

Requirements

  • An outgoing, positive, friendly attitude.
  • A flexible schedule including nights, weekends and holidays.
  • Previous customer service experience a plus.
  • Previous hotel experience a preferred.
Preferred:
  • 3 - 5 years experience in a front desk position
  • Previous hotel experience

How to Apply

Please click the "Apply" button above to submit your application. You will receive email confirmation as soon as we have viewed your resume. Please do not contact the hotel directly. 

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About This Employer

Hampton Inn Forrest City

300 Holiday Drive
Forrest City, AR 72335

(870) 630-9000

69 Room Hotel

www.hilton.com

At A Glance

We're just off I-40, two miles from downtown Forrest City and 45 minutes from Memphis. Village Creek State Park is 12 miles away, offering walking trails, boating, and fishing. Fuel up on a daily free hot breakfast before a dip in our outdoor pool.

  • Located in Forrest City just 1 hour from Little Rock and Memphis
  • Microwave and refrigerator in every room
  • Business center
  • 69 guest rooms including accessible rooms
  • Outdoor pool