January 26, 2021
102 West 11th Avenue
Eugene, OR 97401
The Front Office Agent is responsible for providing consistent excellent service to guests/clients before arrival, upon arrival, and during their stay, from check-in to checkout. This employee will be responsible for registration, checkout, and cashiering.
The Front Office Supervisor is responsible for overseeing the daily operations of the Front Office and assisting the managerial personnel in the overall operation of the Front Office. This employee will ensure that front desk communications meet hotel standards for maximum guest satisfaction. This employee will act as the main contact for guest and other hotel departments in the absence of managerial personnel or as required.