April 11, 2025
800 16th Street, N.W.
Washington,
DC
20006
Steeped in rich history and surrounded by the most iconic institutions of our nation, The Hay-Adams is the downtown Washington, D.C. hotel for discerning guests. Enveloped by views of the White House, St. John’s Church, and the scenic Lafayette Park, the 5-star accommodations at The Hay-Adams are the embodiment of refined residence. Marked by Washington, D.C.’s most accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of choice for the modern luxury traveler. The Hay-Adams offers an exceptional guest experience that goes beyond a good night’s sleep. Position Overview: Oversees and directs all aspects of pastry productions for all hotel outlets, providing functional assistance and direction, and coordinates functions and activities with other Food & Beverage department heads, in co-operation with Executive Chef. Essential Duties & Responsibilities 1. Supervise all pastry personnel through guiding, counseling, and training them in the proper performance of their duties. 2. Plan and develop dessert and amenity menus for the hotel, ensure the correct preparation and presentation of a consistent level for all food items prepared through production and demonstration. 3. Supervise all phases of pastry production for the a la carte, catering, private dining, and bar outlets. 4. Maintain and strictly abide by state sanitation/health regulations and hotel requirements. 5. Maintain complete knowledge of correct maintenance and use of equipment, properly and safely. 6. Meet with the Executive Chef to review assignments, anticipated business levels, changes and other information pertinent to the job performance. 7. Inspect the cleanliness and working conditions of all tools, equipment and supplies. 8. Check production schedule and par. 9. Prepare all menu items following recipes and yield guides, according to departmental standards. 10. Inform the Executive Chef of any foreseeable shortages before items run out. 11. Inform the Food & Beverage service staff of 86’d items and the amount of available menu specials throughout the meal period. 12. Maintain proper storage procedures as specified by Health Department and hotel requirements. 13. Minimize waste and maintain controls to attain forecasted food cost. Qualifications: To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High School diploma or equivalent vocational training certificate; certification of culinary training or apprenticeship preferred; Sanitation and Hygiene Certificate required. License/Certification: Serve Safe Certification required or able to obtain it. Experience: Should have a minimum of 3-5 Years of experience as an Assistant Pastry Chef or Pastry Chef in a luxury environment. Basic Expectations: Demonstrates knowledge of all culinary skills and operations. Be able to plan and prepare for catering and special events. Be able to prepare and also train culinary staff of such basic items like preparation, presentation of foods such as salads, sauces, soups, butchering, etc. Experience in cold and hot prepared foods for buffets, and basic pastry knowledge. Supervisory Responsibilities: Responsible for managing the Kitchen environment. Includes line cooks, pantry, and pastry staff. Assist in training, planning, assign work; addressing complaints and resolving problems, and promoting department Standard of Excellence. Language Skills: Must have good working knowledge of the English language ability to read and comprehend instructions, short correspondence, and memos. Ability to communicate in English with guests, co-workers and management to their understanding. Ability to communicate in a second language is a plus. Mathematical Skills: Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Ability to perform these operations using units of American weight measurements, volume and distance. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to perform job functions with minimal supervision. Ability to work cohesively with co-workers as part of a team. Basic computer skills. Physical Ability: While performing the duties of this job the employee is regularly required to talk and hear. The employee is frequently required to stand, walk and sit. The employee must regularly lift and/or move up to 20-30 pounds, and occasionally lift and/or move up to 50 pounds. Standards of Conduct: The high ethical standards of The Hay-Adams must be upheld by all members of the company. The policies relative to press relations, equal opportunity, discrimination, sexual harassment, vendor relations, etc., stated in the employee handbook and manuals are inviolable. We pride ourselves on providing a professional caring atmosphere for clients and all fellow employees and will achieve this goal through responsible actions
Steeped in rich history and surrounded by the most iconic institutions of our nation, The Hay-Adams is the downtown Washington, D.C. hotel for discerning guests. Enveloped by views of the White House, St. John’s Church, and the scenic Lafayette Park, the 5-star accommodations at The Hay-Adams are the embodiment of refined residence. Marked by Washington, D.C.’s most accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of choice for the modern luxury traveler. The Hay-Adams offers an exceptional guest experience that goes beyond a good night’s sleep. Responsible for operation, maintenance and repair of all mechanical equipment such as air handlers, air compressors, refrigeration units, kitchen equipment, hot water boilers, exhaust fans, pneumatic controls, air conditioning equipment and emergency power equipment. Essential Duties & Responsibilities 1. Read meters/gauges or automatic recording devices to verify operating conditions. 2. Record data such as temperature of equipment, hours of operation, fuel consumed, pressure, water levels, analysis of fuel gases, voltage load and generator balance. 3. Visually inspect equipment at periodic intervals to detect malfunctions or need for repair, adjustments or lubrication. 4. Record operation and maintenance actions taken. 5. Check all lighting and meeting room temperatures. 6. Preventative maintenance of all air conditioning and heating equipment as well as kitchen equipment each month. Work on PM program in the sleeping rooms. 7. Maintain equipment by trouble shooting and repairing all electrical, plumbing and gas equipment. Able to read instructions and follow through with completing each task that has been given. 8. Respond in a professional manner to guest requests and house calls. Qualifications: Education/Experience: Three-year certificate from college or technical school; or three to six years related experience and/or training; or equivalent combination of education and experience. Ability to diagnose and repair kitchen equipment and refrigeration systems; must be CFC certified. Ability to read and interpret electrical schematic diagrams. Knowledge of EMS systems, electrical trouble shooting and repair Knowledge of mechanical equipment, preventive maintenance experience Knowledge of plumbing and HVAC. Knowledge of guest’s rooms service call and Saflok repair Knowledge of room PM (caulking, drywall repair, touch up, etc.) Must be able to lift up to 40lbs. Basic Expectations: Attention to detail; Mature, professional interaction with employees, guests and business contacts; Ability to work under pressure; Ability to prioritize work; Ability to handle multiple tasks at the same time. Language Skills: Must have a good working knowledge of the English language. Standards of Conduct: The high ethical standards of The Hay-Adams must be upheld by all members of the company. The policies relative to press relations, equal opportunity, discrimination, sexual harassment, vendor relations, etc., stated in the employee handbook and manuals are inviolable. We pride ourselves on providing a professional caring atmosphere for clients and all fellow employees and will achieve this goal through responsible actions.
Steeped in rich history and surrounded by the most iconic institutions of our nation, The Hay-Adams is the downtown Washington, D.C. hotel for discerning guests. Enveloped by views of the White House, St. John’s Church, and the scenic Lafayette Park, the 5-star accommodations at The Hay-Adams are the embodiment of refined residence. Marked by Washington, D.C.’s most accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of choice for the modern luxury traveler. The Hay-Adams offers an exceptional guest experience that goes beyond a good night’s sleep. FRONT OFFICE (6 months) In the Front Office department, the management trainee will get acquainted with the Concierge, PBX, Bell & Door staff as well as the Lobby Ambassador and all related tasks and duties. The management trainee will conduct the daily operations at the Front Desk along with the Duty Manager to ensure smooth communications and maximum guest satisfaction in accordance to the hotel’s standards of excellence. Further tasks include but are not limited to the following; acting as the main contact for guests and other hotel departments in the absence of the Duty Manager, ensuring efficient guest check in and check out, ensuring FD and PBX follows established policies and procedures, ensuring that guest complaints and problems are resolved satisfactory and in a timely fashion, guiding and training of new hires at the FD and PBX, assisting Front Office Manager in various projects (including but not limited to Payroll, Valet Parking, Scheduling, Recruitment, Training), reviewing arrivals and departure reports, checking all VIP and special requests reservations, block their rooms accordingly and communicate with related departments to ensure highest guest satisfaction attainable, reviewing of daily room availability, checking status of departures, relaying all pertinent information to fellow management trainees in the department as well as the Duty Manager and the following shifts team members. Qualifications: To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High School diploma, general education degree or international equivalent required. College degree preferred. License/Certification: Valid US driver's license preferred; J1 Visa Experience: Previous Front Office experience in a luxury property preferred. Previous customer service and general computer experience required. Property Management Software experience preferred. Basic Expectations: Perform all job duties and responsibilities in accordance with the Hay Adams handbook, the department operation manual as well as all hotel policies and procedures. Supervisory Responsibilities: This position has no direct supervisory responsibility. Indirectly the Rooms Division Management Trainee (Front Office) will assist in the supervision of the bell and door staff monitoring activities and ensuring all staff adhere to the standards of excellence. Furthermore, the Rooms Division Management Trainee (Front Office) will assist the Front Office management with emergency situations in the hotel and hotel evacuations. Language Skills: Good knowledge of the English language is mandatory as well as the ability to speak, read and write clearly. Must be able to listen to, read and/or write instructions, memos, short correspondences and messages. Second language preferred. Mathematical Skills: Must have good mathematical skills, ability to add, divide, subtract and multiply six-digit numbers with decimals. two-digit numbers. Must be able to calculate percentages and discounts. Reasoning Ability: Ability to carry out detailed instructions in both written and oral manner using common sense and understanding. Ability to deal with problems and situations in a calm and professional manner. Ability to multitask handling many different situations at one time, prioritizing problems and resolving them satisfactory. Physical Ability: Ability to stand in a confined environment and use a computer screen for long periods. Ability to spend long hours moving around, walking, sitting, standing and crouching while performing other duties. Must be able to multitask, talk and listen simultaneously while guests are standing at the Front desk and the phone is ringing. Ability to work well under pressure and perform during emergency situations. Ability to occasionally lift bags up to 25lbs. Standards of Conduct: The high ethical standards of The Hay-Adams must be upheld by all members of the company. The policies relative to press relations, equal opportunity, discrimination, sexual harassment, vendor relations, etc., stated in the employee handbook and manuals are inviolable. We pride ourselves on providing a professional caring atmosphere for clients and all fellow employees and will achieve this goal through responsible actions.
Steeped in rich history and surrounded by the most iconic institutions of our nation, The Hay-Adams is the downtown Washington, D.C. hotel for discerning guests. Enveloped by views of the White House, St. John’s Church, and the scenic Lafayette Park, the 5-star accommodations at The Hay-Adams are the embodiment of refined residence. Marked by Washington, D.C.’s most accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of choice for the modern luxury traveler. The Hay-Adams offers an exceptional guest experience that goes beyond a good night’s sleep. Position Scope The Housekeeper is responsible for the cleanliness of the guestrooms, daily and nightly, according to The Hay Adams Standards Of Excellence. Essential Duties and Responsibilities 1. The Hay Adams Handbook, the Departmental Operating Manual and our policies and procedures are part of this Job Description. 2. Make guestroom beds. 3. Clean and dust guestrooms and bathrooms. 4. Do special room cleaning projects when required. 5. Set up guest room amenities. 6. Provide PM turndown service when scheduled, to include the cleaning of remaining unmade AM rooms as per established standard. 7. Report any maintenance needs to the Housekeeping Office. 8. Reports special cleaning needs to the Office Coordinator (e.g. Carpets, Chandeliers). 9. Account for linen inventories. 10. Ensure the comfort of all guests. 11. Turn in all Lost and Found items to the Housekeeping Department. 12. Deliver items to guest rooms upon request. 13. Remain current with hotel information. 14. Maintain and clean storage closets and caddies. 15. Perform Lobby Attendant or Linen Room Attendant duties if needed. 16. Report any suspicious persons, activities or hazardous conditions to the Security department and/or Housekeeping Manager. 17. Perform any reasonable duties as required and directed. 18. Should be able to work any day including holidays. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibilities This position has no supervisory responsibilities. Education and Experience A high school education or its equivalent preferred. Previous housekeeping experience preferred. Language Skills Must be able to understand, speak, read and write basic English. Must be able to read and comprehend simple instructions. Be able to effectively present information to customers, clients and other employees within the organization. Mathematical Skills Must be able to add, subtract, multiply and divide in all units of measurement, using whole numbers, common fractions and decimals. Reasoning Ability Must be able to apply common sense to carry out simple written or verbal instructions. Must be able to work with minimum supervision. Physical Ability To complete the duties of the job, the employee will be required to reach with hands and arms and often stoop, kneel, crouch or crawl. There will be frequent walking and standing involved. The person will be required to lift or move weights ranging from 10 to 25 pounds.
Steeped in rich history and surrounded by the most iconic institutions of our nation, The Hay-Adams is the downtown Washington, D.C. hotel for discerning guests. Enveloped by views of the White House, St. John’s Church, and the scenic Lafayette Park, the 5-star accommodations at The Hay-Adams are the embodiment of refined residence. Marked by Washington, D.C.’s most accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of choice for the modern luxury traveler. The Hay-Adams offers an exceptional guest experience that goes beyond a good night’s sleep. Position Overview: Turndown Service is provided for every occupied guest room, or room that is expected to be occupied. At turndown time all guest rooms and suites are “pick –up “and made ready for the night; they are tidy, clean and inviting. Essential Duties & Responsibilities 1. The Hay Adams Handbook, the Departmental Operating Manual and our policies and procedures are part of this Job Description. 2. Standard brief meeting at 5:30pm daily with the Office Coordinator and Housekeeping Managers. 3. Sign for keys and pagers at the beginning of shift and return them at the end of the shift. 4. Complete all assigned turndown rooms within the standard time frame. 5. To clean and re-stock all assigned guest rooms according to hotel standards. 6. Set up turndown amenities according to Turndown requirements. 7. Bathroom refreshed. Used towels pick up and replaced with clean one. 8. Remove dirty /used glasses and replace with clean glasses. 9. Used robes should be placed on a wood hanger (occupied rooms only) and hung on the back of the bathroom door. If the used robe is not acceptable, replace with a clean one. 10. Rearrange exposed toiletry / cosmetic items and neatly displayed on a fresh washcloth or an extra glass near the sink on the vanity... 11. Room sprayed lightly with an odorless deodorizer. 12. Call Office Coordinator with removal of Room Service tray and tables. 13. Ensure that each Turndown Attendant is trained, and “Turndown Service” is provided with consistency. 14. Keep Turndown cart well supplied with necessary items, and neatly displayed. 15. Report maintenance problems to Engineering via the Office Coordinator. 16. Maintain positive relationships with guests and employees. 17. Keeps all areas assigned supply closet clean and organized at all times. 18. Report equipment problems to Office Coordinator. 19. Return all unused amenities to Housekeeping Office at the end of shift. 20. Follow OSHA and hotel guideline for the safe handling of all housekeeping chemicals and equipment. 21. Respond to guest requests as needed and according to hotel policy. Communicate any special requests to the Executive and Assistant Executive housekeeper. 22. Follow the practice of all fire safety standards and procedures for the Hotel and the Housekeeping department. 23. Return Lost and Found items to Security Department 24. Perform any reasonable duties as required and directed 25. Reports all suspicious people, activities or hazardous conditions, etc. to the Security Department. Qualifications: To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: A high school education or its equivalent preferred. License/Certification: N/A Experience: Previous Housekeeping experience preferred. Room Attendant makes an excellent Turndown Attendant. Basic Expectations: Turndown Attendant must be able to multitask. Well organized, able to concentrate and perform under stress. Supervisory Responsibilities: This position has no supervisory responsibilities. Language Skills: must be able to understand, speak, read and write Basic English. Must be able to read and comprehend simple instructions. Be able to effectively present information to customers, clients and other employees within the organization. Mathematical Skills: must be able to add, subtract, multiply and divide in all units of measurement, using whole numbers, common fractions and decimals. Reasoning Ability: Must be able to apply common sense to carry out simple written or verbal instructions. Must be able to work with minimum supervision. Physical Ability: To complete the duties of the job, the employee will be required to reach with hands and arms and often stop, kneel, crouch or crawl. There will be frequent walking and standing involved. The person will be required to lift or move weights ranging from 10 – 30 pounds. Standards of Conduct: The high ethical standards of The Hay-Adams must be upheld by all members of the company. The policies relative to press relations, equal opportunity, discrimination, sexual harassment, vendor relations, etc., stated in the employee handbook and manuals are inviolable. We pride ourselves on providing a professional caring atmosphere for clients and all fellow employees and will achieve this goal through responsible actions.
Steeped in rich history and surrounded by the most iconic institutions of our nation, The Hay-Adams is the downtown Washington, D.C. hotel for discerning guests. Enveloped by views of the White House, St. John’s Church, and the scenic Lafayette Park, the 5-star accommodations at The Hay-Adams are the embodiment of refined residence. Marked by Washington, D.C.’s most accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of choice for the modern luxury traveler. The Hay-Adams offers an exceptional guest experience that goes beyond a good night’s sleep. It is the mission and intent of this position that the incumbent will take full responsibility for the stewarding department operation, providing functional assistance and direction, and coordinates functions and activities with other Food & Beverage department heads, in absence of the Executive Steward. Essential Duties and Responsibilities: Provide supervisory guidance and support to all colleagues in the Stewarding Department. Follow the standard and procedure for the department. Follow the goals and mission for the stewarding department and take ownership of any issues regarding to stewarding. Provide support for the employees in any problem or situation. Supervise and follow the colleague’s schedule. Involve prepare weekly schedules for staff. Set example for all colleagues to emulate by complying with all hotel policies and procedures. Attends all scheduled and mandatory meeting. Help to do inventory of china, glasses, silverware and hollowware from the outlets and main storage. Provide enough equipment (china, glass, silver) to the outlets and banquet for their operation. Inventory and control of chemical supplies. Maintain a good working relationship with other departments. Establish good communication and relationships with the colleagues. Supervise and revise all steward work station, storage, they must be clean and organize at all time. Supervise and check at the end of the any function that the equipment clear clean and stored. Supervise and follow the cleaning schedule for kitchen, pastry, garde manger, banquets, cafeteria, and coolers. Assist and provide equipment for banquets function and set-up. Assist and help banquet kitchen plate up. Walk-through with night cleaner by weekly to ensure cleanest of kitchen area and recommendation. Pay attention and listen to any comments, opinions or problems from the stewarding employees. Qualifications: To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High School diploma or equivalent vocational training certificate, Knowledge of specific hospitality application is desirable. License/Certification: Sanitation and Hygiene Certificate is desirable. Experience: Should have a minimum of 1-2 Years of experience as Supervisor in Hotels with similar Style and Standards Basic Expectations: Demonstrates knowledge of all Stewarding operations. Be able to plan and prepare for restaurant, Banquet, bar and room service operations. Be able to prepare and also train Stewarding staff of such basic items like preparation, Cleaning and sanitation back of the house area. Supervisory Responsibilities: Responsible for managing the Stewarding /Kitchen environment includes Stewards. Assist in training, planning, directing work; addressing complaints and resolving problems, and promoting department Standard of Excellence. Language Skills: Must have good working knowledge of the English language ability to read, write and comprehend instructions, short correspondence, and memos. Ability to communicate in English with guests, co-workers and management to their understanding. Ability to communicate in a second language is a plus. Mathematical Skills: Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Ability to perform these operations using units of American weight measurements, volume and distance. Reasoning Ability: To apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to perform job functions with minimal supervision. Ability to work cohesively with co-workers as part of a team. Basic computer skills. Physical Ability: Sitting, standing/walking. Lift and or move up to 20-30 pounds, lift and move up to 50lbs occasionally. Sitting: 1/2 hours per day. Standing/walking: 6/7 hours per day. Stair climbing occasionally. Squatting/kneeling: occasionally. Finger movements: continuous. The use of hands, elbows, feet and knees. Sight for using computer and doing paper work. Must be able to climb stairs. Standards of Conduct: The high ethical standards of The Hay-Adams must be upheld by all members of the company. The policies relative to press relations, equal opportunity, discrimination, sexual harassment, vendor relations, etc., stated in the employee handbook and manuals are inviolable. We pride ourselves on providing a professional caring atmosphere for clients and all fellow employees and will achieve this goal through responsible actions.
Steeped in rich history and surrounded by the most iconic institutions of our nation, The Hay-Adams is the downtown Washington, D.C. hotel for discerning guests. Enveloped by views of the White House, St. John’s Church, and the scenic Lafayette Park, the 5-star accommodations at The Hay-Adams are the embodiment of refined residence. Marked by Washington, D.C.’s most accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of choice for the modern luxury traveler. The Hay-Adams offers an exceptional guest experience that goes beyond a good night’s sleep. We need you! The Hay-Adams, where nothing is overlooked but the White House, is seeking a dynamic, inquisitive Executive Assistant. You will support our Executive Office, interact with guests at our Business Centre, assist our Director of Food & Beverage in selling our exclusive private dining room, and coordinate our VIP guest amenities. Never a dull moment in this fast-paced environment where you will interact with various departments and colleagues. Specific Responsibilities: 1. Responsible for representing the Executive Office in a professional manner at all times. 2. Provide support to the General Manager and the Hotel Manager administratively. This may require coordinating and working with other departments to ensure that tasks are completed. 3. Plan, communicate and coordinate VIP arrival amenities. 4. Responsible for coordinating the Hotel’s children’s and long term stay program requirements. 5. Ensure the hotel florist maintains a quality product with correct pricing and billing. 6. Draft responses for Qualtrics guest satisfaction and other review platforms. 7. Receive all guests to the Business Center. Assist guests where needed with computer and printing requirements. 8. Maintain the business center and Executive meeting room. 9. Work with the F&B Director and Director of Restaurants in responding to any booking inquires for The Lafayette PDR (Private Dining Room) and completing these bookings accordingly. 10. Create curated menus and set up payment information for all PDR bookings. 11. Communicate any important information about upcoming PDR events to appropriate departments. 12. Conduct outreach to existing Lafayette clientele for potential special events. 13. Assist in creating Marketing campaigns including social media postings highlighting the PDR. 14. Conduct follow-up calls after the PDR event completion to ascertain satisfaction. Share feedback with the Director of Restaurants and Food and Beverage. 15. Compile and maintain a Budget vs Actual spreadsheet of the Private Dining Room. 16. Conduct regular competitive set reviews to ascertain pricing and room rental rates are on par. 17. Perform any other reasonable duties as required and directed. Qualifications To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibilities This position has no supervisory responsibilities. Education and Experience College degree required. Prior administrative experience preferred. Some pervious Food and Beverage experience is helpful but not required. Computer Skills Must have an excellent working knowledge of Microsoft Windows and Microsoft Office, including Word, Excel, and Outlook. Language Skills Must have good knowledge of English, ability to both speak and write clearly in said language. Must have an excellent, calm professional telephone voice. Must be able to listen to or read instructions, memos, correspondence, and messages. Must have ability to write memos, correspondences, and messages. Mathematical Skills Must have basic number knowledge, ability to add divide, subtract and multiply basic two-digit numbers. Must be able to understand American weight, volume, and distance measurements. Reasoning Ability Ability to carry out detailed instructions both written and oral, using common sense. Ability to deal with problems in a calm professional manner required. Physical Ability Must be able to sit at a desk for extended periods of time. Must be able to bend, stoop, squat and stretch as needed to fulfill the job requirements.
Steeped in rich history and surrounded by the most iconic institutions of our nation, The Hay-Adams is the downtown Washington, D.C. hotel for discerning guests. Enveloped by views of the White House, St. John’s Church, and the scenic Lafayette Park, the 5-star accommodations at The Hay-Adams are the embodiment of refined residence. Marked by Washington, D.C.’s most accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of choice for the modern luxury traveler. The Hay-Adams offers an exceptional guest experience that goes beyond a good night’s sleep. Position Summary: Perform all physical set-ups, breakdowns, food delivery, clean ups of and to all the function rooms as needed.Care, maintenance and organization of Banquet equipment and function rooms and storage areas; to include maintenance and organization of equipment. Support of service staff, before, during and after dinner. Specific Responsibilities: · The Hay Adams Handbook, the Departmental Standard Operating Manual and our policies and procedures are part of this Job Description. · Reports to Manager’s office to pick up Banquet event order and House-man worksheet and or any verbal instructions from Banquet Manager. · Keep up to date with the schedule. · Ensure daily cleaning of banquet office / pantry including floors, sinks, countertops, refrigerator, coffee machine, shelves; empty trash to main trash-collection at the security entrance, dirty dishes, glasses, etc. to stewarding. · Check function rooms daily for cleanliness, including floors, shelves, sinks, countertops etc. · Ensure that all dirty banquet linen is taken to laundry · Set and refresh water for meetings. · Responsible for ensuring stocking of all banquet supplies, especially in the banquet office. · Ensure that all cabinets and refrigerators in function rooms are clean, organized and stocked on a weekly basis. · Organize and stock supplies in storeroom on a weekly basis; make sure that all equipment is properly stored daily. · Assist in coordination of food service timing. · Run all banquet food to function rooms. · Assist banquet waiters in back of functions. · Responsible for checking / refreshing water for meetings. · Responsible for keeping floor landings / stairways clean. · Responsible for cleanliness and organization of 8th floor storage area. · Ensure proper set-up of function rooms as required by BEO including all equipment required. And break-down after functions. · Ensure proper table sets according to established standards. · Clean all spills and breakage immediately and maintain floor areas to ensure they are clean and dry. · Report any damaged or worn items in the banquets-department to the responsible Banquet Manager. · Report to a Manager after completion of task, the same applies for breaks and any kind absence from assigned working areas. · Close the department according to standard: responsible that all space used by banquets (to include the hall-, and stairway) is clean, that all furniture is in place, all lights are switched off, all food & dirty dishes are delivered to the kitchen and that all function rooms are locked. · As well as for any set-ups for functions, beginning the following morning before 10am. All Farm tables are wiped down and ready for next use. · Perform any additional duties as assigned. Position Requirements: To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard. The requirements listed below are representative of the knowledge, skill and/or ability required. Supervisory Responsibilities No supervisory responsibilities. Education and Experience High school diploma or general education degree preferred; three to six months related experience and/or training; or equivalent combination of education and experience. Knowledge of English. Language Skills Must be able to understand, read, and communicate in English. Knowledge, Skills & Abilities Must be able to read and understand a Banquets event order. Ability to write simple information. General knowledge of the workings of the Banquets department and kitchen; knowledge of table settings and meeting set-ups; knowledge of AV equipment and set-up. Ability to present information to superiors and other employees. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to add and subtract two-digit numbers and to multiply and divide. Ability to deal with problems involving a few concrete variables in standardized situations. Physical demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms, and talk or hear. The employee is occasionally required to sit, kneel, crouch or crawl; and taste or smell. The employee must regularly lift and or/ or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Standards of Conduct: The high ethical standards of The Hay-Adams must be upheld by all members of the company. The policies relative to press relations, equal opportunity, discrimination, sexual harassment, vendor relations, etc., stated in the employee handbook and manuals are inviolable. We pride ourselves on providing a professional caring atmosphere for clients and all fellow employees and will achieve this goal through responsible actions.
Steeped in rich history and surrounded by the most iconic institutions of our nation, The Hay-Adams is the downtown Washington, D.C. hotel for discerning guests. Enveloped by views of the White House, St. John’s Church, and the scenic Lafayette Park, the 5-star accommodations at The Hay-Adams are the embodiment of refined residence. Marked by Washington, D.C.’s most accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of choice for the modern luxury traveler. The Hay-Adams offers an exceptional guest experience that goes beyond a good night’s sleep. “People will forget what you said, forget what you did, but people will never forget how you made them feel.” (Maya Angelou) At The Hay-Adams, we embrace this truth. We celebrate the way each of our staff members uniquely give of themselves, not only so that our guests may feel inexorably welcome and looked after, but also because we treat one another like family. Located in one of downtown Washington, DC’s most extraordinary locations, The Hay-Adams is a fiercely independent hotel with strong traditions. Amidst the foundations of excellence that shape our standards for how thoroughly, thoughtfully, and kindly we treat our guests, runs a thread of passion for personal growth, camaraderie, joy, and pride in our work. We invite you to join us in making people feel how much you believe in what you do, and in what we do together at The Hay-Adams. The role We are looking for a Banquet Chef who will play a pivotal role in managing the Banquet Culinary operations. Your primary responsibility will be to plan, organize, control, manage and direct the work of employees while ensuring guest satisfaction, while building a client network and maintaining steadfast commitment to The Hay-Adams’ Leading Quality Standards. What you’ll gain Your potential to represent the best of hospitality is limitless. We offer attractive compensation with excellent benefits: · first-rate medical, dental, life and vision insurance · Generous 401K with a 3-to-1 match · Free dry cleaning · Free meal in the employee cafeteria Find out more We encourage you to get to know us a little better, virtually, via Instagram, Twitter, and Facebook. #hospitalityjobs #hoteljobs #luxuryjobs #thehayadams
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