Assist Special Events & Promotions Manager with facilitating the operations of in-house events & promotions which include giveaways, gift pickups, player events. Events & Promotions associates also assist entertainment as ushers when needed and Motorcoach department.
Prepares hot food items according to their outlets menu, recipe standards and customer request. Assures preparation and service is of the highest possible quality in a timely manner.
Massage Therapists perform a variety of massage therapy techniques to reduce stress and promote relaxation. Typical techniques include: Swedish, deep tissue, reflexology, shiatsu and hot stone.
Cleans and maintains the property’s public space – casino, lobbies, front drive, pool deck, spa/salon, elevators - ensuring guest comfort, safety, and satisfaction.
Performs a variety of tasks including: making reservations and answering/routing phone call, check out guests, delivering messages, handling complaints, disseminating information. The Agent is often the first encounter a guest has with hotel guests and is thus very influential in creating the first impression of the hotel. Must use reservation script, but not sound scripted.
Operates Main Bank, Fill Bank, Marker Bank, and Player Services Support Bank as required /scheduled. Serves as central source of cash, cash equivalents for the company internal areas and prepares outside bank deposits.
Performs the acts of dealing all table games in a proficient manner, according to current policies and procedures, while maintaining a courteous and friendly manner to our guests.
Facilitates guest interaction in the lobby lounge, assists guests on the use of the beverage robot, and develops a rapport to ensure guests have a memorable visit.
Pays jackpot winnings and ensures that guest' needs are met by closely monitoring machine candle lights. Must provide excellent guest service & treat people as if they were a guest in your own home.