Responsible for implementing and ensuring all casino Environmental Services (EVS) operations on assigned shift are in accordance with Grand Casino policies and procedures.
• Responsible for providing dining service to all Guests in an efficient, courteous, and professional manner in accordance with Grand Casino’s service standards.
Responsible for the beverage service to Guests, Cocktailers and/or Food Servers in an assigned outlet ensuring efficient and prompt service for guests.
If you’re outgoing, friendly, and have a passion for guest service – this position is for you! Welcome to the introductory world of Grand Casino marketing, from enrolling new player’s to assisting in execution of events, promotions, and entertainment acts to answering Guest questions and booking hotel rooms, this marketing ambassador position is just what you’re looking for.
SUMMARY:Responsible for ensuring maximum guest service satisfaction, by orchestrating, through the team, production of quality food/Beverage and in accordance with Grand Casino’s high standards of service.
• Responsible for providing dining service to all Guests in an efficient, courteous, and professional manner in accordance with Grand Casino’s service standards.
Responsible for implementing and ensuring all casino Environmental Services (EVS) operations on assigned shift are in accordance with Grand Casino policies and procedures.
Responsible for ensuring maximum guest service satisfaction, by orchestrating, through the team, production of quality food/Beverage and in accordance with Grand Casino’s high standards of service.
Responsible for handling guest check transactions, host interactions in a prompt and courteous manner and in accordance with Grand Casino’s service and cash handling standards.
SUMMARY:Responsible for ensuring maximum guest service satisfaction, by orchestrating, through the team, production of quality Food/Beverage and in accordance with Grand Casino’s high standards of service.
The VIP Services Manager position is responsible for the successful direction, management, coordination, and strategic planning of VIP Services. Exceptional leadership and direction is provided to increase and generate profitability while maintaining the highest service level to our high value Guests using casino amenities, events, promotions and entertainment.
Responsible for administration of operations and functions of the Table Games Department in respect to designated shift, in alignment with the mission, objectives, policies and procedures of Mille Lacs Corporate Ventures, and in full accordance with all Federal, State and Tribal gaming regulations.
Administer professional massage, bath rituals and body treatments to guests. Utilizes knowledge of and provides services covering numerous massage modalities including Swedish, deep tissue, reflexology, hot stone, relaxation, and prenatal.