Jobs at Wind Creek Casino & Hotel Wetumpka

• Surveillance Agent I (Surveillance)

  The Surveillance Agent is responsible for observing, documenting, and reporting activities associated with gaming and non-gaming operations, adherence to regulatory requirements and procedures, and following approved surveillance department procedures. The Surveillance Agent works to protect company assets by detecting theft, cheating and other illegal activities by guests and/or employees. The Surveillance Agent also assists members of casino management in the resolution of guest or employee related disputes.

• Game Tech (Slots/Electronic Games)

  The Gaming Technician I maintains the operational order of all gaming machines and related equipment.

• Food Hall Attendant (Chefs/Kitchen)

  The Attendant provides excellent service by taking and serving food and beverage orders to customers. The Attendant processes food and beverage transactions using cash, comps, coupons, and credit cards.

• Game Operations Supervisor (Table Games)

  The Gaming Supervisor supervises the daily operation of a shift including Gaming Attendants, Game Dispatchers and Technicians.  Assist guests in every way possible in order to ensure the highest level of guest satisfaction.

• Attendant - Marketplace Express (Food & Beverage)

  The Attendant provides excellent service by taking and serving food and beverage orders to customers. The Attendant processes food and beverage transactions using cash, comps, coupons, and credit cards.

• System Support Specialist (Technology/IT)

  The Systems Support Specialist will be a part of the WCH’s property IT Operations systems. The role of the Systems Support Specialist is to install, configure and maintain IT systems. The Systems Support Specialist will test and evaluate the IT systems to eliminate problems and recommend upgrades/changes and assess the current and future IT needs of WCH property IT Operations. The Systems Support Specialist will be familiar with standard IT concepts, practices and procedures within the scope of this job is expected. This job description is not an all-inclusive list of the duties and responsibilities of this position.

• Employee Relations Specialist (Human Resources)

  The Employee Relations Specialist works at both the strategic and operational level to manage various personnel policies that affect employees at work. These issues include working conditions, performance management, employee morale issues, FMLA, absence management, employee grievances and grievance procedures.  Initiates and conducts employee investigations, prepares documentation and makes recommendations for corrective/disciplinary actions. 

• Casino Host (Sales & Marketing)

  The primary responsibility of the Casino Host is to acquire, develop and maintain relationships with VIP customers that lead to increased revenues for the company. All duties are to be performed in accordance with departmental and WCH’s policies, practices, and procedures

• Line Cook (Chefs/Kitchen)

  The Line Cook is responsible for the timely preparation of food items for customers according to written or printed orders.  Sets up line cooking stations.  Prepares menu items at proper cook stations including pantry, grill, broiler, sauté, and garde manger. Assembles food onto dishes according to written specifications, adhering to quality standards. Exercises proper handling of food items, maintain an organized work area, and maintains order in all refrigeration and storage areas.

• Security Supervisor (Security)

  Shift 3pm 1130 Pm (Shift Subject To Change Based On Business Needs)

• Pool Service Attendant (Recreation/Entertainment)

  The Pool Service Attendant is responsible for the overall guest experience at the pool including, but not limited to greeting all guests, maintaining cleanliness, ensuring guests are comfortable, assisting guest with towel and chair needs, taking food and beverage (alcohol and non-alcohol drinks) orders, and stocking and preparing pool supplies for guests on a continuous basis. The Pool Service Attendant will provide oversight of the pool to ensure all guests are using the pool area safely, while also ensuring the guests food and beverage needs are maintained.  The Pool Service Attendant is a seasonal position; once the pool season ends, the Pool Service Attendant will be given an opportunity to transfer into the Beverage Department. 

• Kitchen Worker (Chefs/Kitchen)

  The Kitchen Worker is responsible for cleaning the plate ware, glassware, cooking equipment and utensils involved with the food production and operation of the restaurant program.  The Kitchen Worker also assists with the preparation of food products a directed by the Culinary Team leadership.

• Food Hall Supervisor (Food & Beverage)

  The Food and Beverage Supervisor is responsible for effective use of all assigned restaurant and/or beverage personnel to achieve maximum operating results, revenue enhancements and tracking, and cost of goods control. Ensures that guest’s service needs in the restaurant and beverage areas are identified and implements programs designed to ensure proper guest service.  Provides leadership and direction for assigned employees in the restaurant/beverage areas and supports all Casino initiatives throughout the property.

• Staff Accountant I (Finance/Accounting)

  The Staff Accountant I position performs a variety of accounting activities in support of the Accounting department. The job duties require general knowledge of accounting concepts and practices.

• Bartender (Bartender/Mixologist)

  The Bartender shall mix and serve alcoholic and nonalcoholic drinks to customers seated at Gaming Machines or bar areas throughout the gaming facilities

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