Jobs at Wild Horse Pass

• Marketing Coordinator (Sales & Marketing)

  This position is responsible for the successful creation and execution of promotions and events within the casinos to drive customer traffic, increase coin-in and generate incremental visits.

• Food Server (Upper Deck) (Food & Beverage)

  This position provides ultimate hospitality for guests in a casino environment by performing the following duties, as well as demonstrating the GILA WAY.

• Front Desk Shift Supervisor (Guest Services)

  This position has leadership and responsibilities for the Front Desk operations and staff. Ensures all guest service agents are providing exceptional guest services and performing the primary duties of check in/out to the expected standards while actively participating in those duties. This position will serve as the main point of contact to handle guest issues and challenges during their shift.

• Maintenance Mechanic II (Engineering/Maintenance)

  This position is responsible for maintaining a clean and safe casino environment for guests and team members, as well as demonstrating the GILA WAY.

• Technician-HVAC (Engineering/Maintenance)

  This position is responsible for maintaining the proper operation of all heating and refrigeration systems throughout the enterprise, as well as demonstrating the GILA WAY.

• Carpet & Hard Floor Tech (Engineering/Maintenance)

  This position is responsible for cleaning the carpets and hard floor areas within the casino facilities.

• Guest Service Associate - Ling & Louie's (Food & Beverage)

  This position is responsible for providing excellent guest service by greeting and seating dining guests in a restaurant outlet and processes guests' food and beverage purchases, as well as demonstrating the GILA WAY

• Corporate Gaming Compliance & Technology Manager (Technology/IT)

  This position is responsible for developing, submitting, and managing all Corporate Gaming related projects to ensure compliance prior to and after project execution. Oversees and ensures that all Slot machine software and Slot master data is in compliance and within set parameters. This position works closely with the Tribal Gaming Office to resolve issues and interfaces with Slot machine manufacturers' gaming compliance regarding game software, new technologies, and/or other any other areas, as well as demonstrating the GILA WAY.

• Event Manager (Meetings/Events)

  This position is responsible for assisting and coordinating outside sales and marketing functions for the Catering Department by performing the following duties, as well as demonstrating the GILA WAY.

• Security Officer (Security)

  This position is responsible for the protection of the enterprise, its assets, employees and guests, as well as demonstrating the GILA WAY.

• Security Dispatcher (Security)

  This position performs duties and responsibilities relative to recording and communicating information resulting from incidents and observations that daily to ensure safeguarding of all enterprise assets, both physical and fiscal, and to provide a safe environment for employees and guests, as well as demonstrating the GILA WAY.

• Table Games Floor Person (Table Games)

  This position is responsible for guest service within the Table Games area and responsible for performing the following duties personally, as well as demonstrating the GILA WAY.

• Bus Person - Ling & Louie's (Food & Beverage)

  This position assists servers and provides guests service by quickly and thoroughly cleaning and setting food serving and dining areas, as well as demonstrating the GILA WAY.

• Beverage Server (Food & Beverage)

  Closing Date November 26, 2024 At 400 Pm Pay Rate 7.50 Per Hour, Plus Tips This position provides ultimate hospitality for guests in a casino environment by performing the following duties, as well as demonstrating the GILA WAY. Essential Duties and Responsibilites: Promotes and provides excellent guest service experiences to both internal and external guests. Answers menu or beverage questions posed by guests. Maintains knowledge of the dining or beverage menu and any special items being offered. Observes guests and anticipates needs and completes all steps of service as assigned. Provides quick, attentive, friendly, and professional service to casino guests while communicating in a clear and concise manner. Accurately records all sales in this POS system. Ensures and collects appropriate guest payment for beverage service. Maintains a professional and tidy appearance at all times. Communicates in a positive, respectful manner to both internal and external guests. Educate guests on new technologies on the floor Sell in a fast paced environment using a variety of sales tactics. Builds and maintains knowledge of food and beverage offerings or beverage offerings to ensure all questions answered appropriate and accurately. Maintains a dependable work attendance record with extremely infrequent absences and/or lateness. Performs other special projects and duties as assigned Skills/ Requirements High School Diploma or equivalent preferred. Experience working in a fast-paced, high volume bar, restaurant or nightclub is preferred. In-depth wine and alcohol knowledge preferred. Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings. Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.  Must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision. Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members. Strong interpersonal and communication skills, both written and oral.  This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilites.

• Steward (Chefs/Kitchen)

  This position participates in the detail and completion of the maintenance of the casino including sweeping, mopping, cleaning and organizing food and hospitality areas. This team member may assist with banquet set-up relating to the set-up of tables, chairs, and other preparations related to catering and food service by performing the following duties, as well as demonstrating the GILA WAY.

See all 21 jobs at https://www.hospitalityonline.com/wild-horse-pass/jobs