The Bellperson will greet guests at arrival and departure and ensure all luggage are delivered/collected accurately, efficiently and on time. Maintain proper records of luggage, parcels or letters for guests. Provide information as requested by guests or patrons.
The Catering Sales Manager is responsible for proactively selling and servicing corporate catering meetings, weddings and other markets as assigned by Director of Sales and Marketing; responding to leads within agreed time frame, prospecting and soliciting new business, building new client relationships and managing current ones. Other duties include reviewing contracts, facilitating communication between departments to ensure high level of service.
Room Attendants make a long-lasting impression and greatly influence the total guest experience. Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they’re away from home. Room Attendants create beautiful spaces and have great attention to detail, making sure each element of the room is prepared for guest arrival or return. The primary responsibility of a Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges.