At the Ballantyne Spa, we pride ourselves on providing a luxurious and relaxing experience for our clients. Our dedicated team is passionate about wellness and beauty, and we are looking for a talented Nail Technician to join us in delivering exceptional service.
The Banquet Server is responsible for the set-up and serving of food and beverages to guests at all banquet functions, according to the hotel standards.
The Spa Supervisor will be responsible for managing all aspects of spa reservations, ensuring a seamless booking experience for our guests. This role requires exceptional organizational skills, attention to detail, and the ability to lead a team of reservation specialists. The ideal candidate will be passionate about guest satisfaction and will contribute to maintaining the spa’s reputation as a premier wellness destination.
I. Job SummaryThe Turndown Attendant provides turndown service and cleans guest rooms as assigned, ensuring the hotel-s established standards of cleanliness. This position is responsible for reporting any maintenance deficiencies, handling guest requests or complaints and ensuring the confidentiality and security of all guest rooms. Employee will deliver world-class level of service.
We are seeking a detail-oriented and motivated Accounting Manager to join our team at the Ballantyne. The Accounting Manager will be responsible for performing a variety of accounting tasks to assist the Area Director of Finance with the financial operations to ensure the security of assets of the company in a centralized environment. The ideal candidate will have a basic understanding of accounting principles and strong analytical skills to ensure accurate financial reporting.
Often the first and last contact for our guests, the front desk agent is a critical link to guest satisfaction. Responsibilities include welcoming guests, processing registration and check-out, anticipating guest needs and meeting or exceeding those needs, responding to and resolving guest inquires and complaints, and coordinating with other departments to ensure guests feel well-cared for and valued. This person should be very comfortable interacting with guests and potential clients in a highly professional manner.
JOB SUMMARY:The Ballantyne, A Luxury Collection Hotel, Charlotte welcomes guests with gracious service, elegant accommodations and abundant amenities. The Bell Attendant will assist guests by providing transportation, carrying baggage and disseminating information to achieve guest satisfaction, quality service and compliance with company, franchise and Forbes standards.
Accountable for the management, training and performance of the stewarding department, working daily with all F&B departments to ensure that quality and service standards are met at The Ballantyne Hotel.
The Restaurant Supervisor plays a key role in the daily operation of Gallery Restaurant and other outlets. The individual will be responsible for overseeing the smooth execution of service, managing staff, and ensuring guest satisfaction. The ideal candidate is a natural leader with a passion for food, excellent communication skills, and a dedication to providing outstanding hospitality.