Co-ordinate maintenance and repair services, Co-ordinate in-house laundry services, Establish and implement operational procedures for housekeeping department, Plan and co-ordinate activities of housekeeping supervisors and crews, Ensure that safety standards and departmental policies are met, Maintain inventory of supplies, equipment and uniforms, Schedule and assign duties of housekeeping staff, Ensure that local health and sanitation regulations are carried out, Respond to complaints of guests