This position is responsible for providing support and service to club members, VIP’s and other casino visitors to ensure maximum guest satisfaction. Responsible for promoting the success of the Player’s Club, by assisting guests through the membership process, and explaining the benefits of membership and details of on-going promotions and events. Position will also facilitate Box Office / Event Ticketing functions, VIP Gift Events, VIP Parties / Banquets, and Pool and Special event.
Under general supervision of the Food and Beverage Manager, manages day-to-day supervision of food and beverage operations which includes point of sale transactions, quality, guest satisfaction, and inventory of stock.
Under general supervision of the Director of Finance, accomplishes the objectives of the Accounting & Finance Department by assisting in managing all functions required to assure maximum return on company assets, establishing policies, procedures, controls with detailed audit trails, and reporting systems. Ensures all Accounting & Finance functions and programs are maintained in accordance with Generally Accepted Accounting Principles.
Deal the games currently being dealt at Osage Casinos, such as Blackjack, Roulette, Pai Gow Poker and Crapsand newer games as implemented. Responsible for ensuring maximum customer satisfaction by exhibiting efficiency in dealing the assigned game and displaying a friendly and outgoing personality.
This position is responsible for taking orders and serving alcoholic and/or non-alcoholic beverages. Responsible for providing friendly and professional service to every guest encountered.
Under general supervision of the Osage Casino GM, with technical direction from the Director of Hospitality, provides direction and leadership in the management, control, and operations of the Hotel. Responsible for the pre-opening and management of the hotel operations, and staff to ensure efficient and profitable operation.
Under general supervision of the Property General Manager with technical direction of the Hotel from the Hotel Director, manages and ensures the hotel facilities, public areas, and back of house areas are property maintained and cleaned in accordance with appropriate health and safety standards. Manages & supervises the Property Housekeeping department operations, ensures they are efficient and operating smoothly.
Under the supervision of the Food and Beverage Supervisor, the Restaurant Host greets guests, monitor’s restaurant server table seating rotation, seats guests with menus, silverware, drinks and special seating accommodations. The host is responsible for understanding and promoting monthly Casino promotions and daily restaurant specials to ensure that all guests have an enjoyable experience.
Under the direct supervision of the Chef, assist the servers in serving food, filling drinks, cleaning tables and work spaces, and stocking work areas while maintaining a friendly professional manner.
Under general supervision of the Beverage Supervisor, maintain the bar area. Provides excellent customer service in a timely manner. Prepare all drink orders, delivers and refills drink orders, and responds to quest questions and requests. Handle all payment transactions accurately.
This position is responsible for taking orders and serving alcoholic and/or non-alcoholic beverages. Responsible for providing friendly and professional service to every guest encountered.
This position is responsible for taking orders and serving food, alcoholic and/or non-alcoholic beverages. Responsible for proper settlement of all transactions at point of sale. Responsible for providing friendly and professional service to every guest encountered.
Under general supervision of the Food & Beverage Supervisor, maintains an efficient food operation by preparing hot and cold food items in accordance with production requirements, recipes and established safety policies and procedures.