Under general supervision of the Sous Chef, maintains an efficient food operation by preparing, prepping hot and cold food items in accordance with production requirements, recipes and established safety policies and procedures.
Responsible for the overall effective and efficient supervision of all Club Osage operations as assigned by the reporting senior leadership including, but not limited to providing leadership to assigned staff, ensuring effective internal and external communications, exercising appropriate judgment and decision-making skills, and ensuring that all departmental and staff activities are monitored and performed as efficiently and effectively as possible.The position will also facilitate Box Office / Event Ticketing functions, VIP Gift Events, VIP Parties / Banquets, Pool Parties, and Special events. Ensures assigned staff operate in compliance with applicable internal policies and procedures, gaming regulations, and external agency requirements.
The Marketing Segment Specialist is responsible for developing and executing marketing strategies targeted specifically at this segment of customers. This role involves analyzing customer data, identifying trends and insights, and working closely with cross-functional teams to create targeted campaigns that drive engagement and retention among rated & under-performing players.
Under general supervision of the Director of Finance, accomplishes the objectives of the Accounting & Finance Department by assisting in managing all functions required to assure maximum return on company assets, establishing policies, procedures, controls with detailed audit trails, and reporting systems. Ensures all Accounting & Finance functions and programs are maintained in accordance with Generally Accepted Accounting Principles.
This position is responsible for taking orders and serving alcoholic and/or non-alcoholic beverages. Responsible for providing friendly and professional service to every guest encountered.
Under general direction of the designated property manager, the EVS Supervisor oversees and coordinates the daily activities of the EVS Attendants to ensure cleanliness of operations gaming floor, property venues, and public areas.
Responsible for assisting bartender with any and all needs to ensure proper bar operations. Responsible for providing friendly, excellent service to every guest encountered.
The Patrol Attendant position will patrol the non-gaming areas of the casino grounds which may include walking, answering guest questions, communicating company rules, and ensuring the safety of guests and their belongings. The Patrol Attendant will also monitor the property for any medical incidents, suspicious or criminal activity, property issues or potential problems. The Patrol Attendant will communicate information to security for an immediate response.
Under the supervision of the Food and Beverage Supervisor, the Restaurant Host greets guests, monitor’s restaurant server table seating rotation, seats guests with menus, silverware, drinks and special seating accommodations. The host is responsible for understanding and promoting monthly Casino promotions and daily restaurant specials to ensure that all guests have an enjoyable experience.
Under general supervision of the Beverage Supervisor, maintain the bar area. Provides excellent customer service in a timely manner. Prepare all drink orders, delivers and refills drink orders, and responds to quest questions and requests. Handle all payment transactions accurately.
This position is responsible for taking orders and serving alcoholic and/or non-alcoholic beverages. Responsible for providing friendly and professional service to every guest encountered.
This position is responsible for taking orders and serving food, alcoholic and/or non-alcoholic beverages. Responsible for proper settlement of all transactions at point of sale. Responsible for providing friendly and professional service to every guest encountered.
Deal the games currently being dealt at Osage Casinos, such as Blackjack, Roulette, Pai Gow Poker and Crapsand newer games as implemented. Responsible for ensuring maximum customer satisfaction by exhibiting efficiency in dealing the assigned game and displaying a friendly and outgoing personality.