Under general direction of the designated property manager, the EVS Supervisor oversees and coordinates the daily activities of the EVS Attendants to ensure cleanliness of operations gaming floor, property venues, and public areas.
Responsible for retrieval of currency boxes and table game drop boxes, emptying drop boxes once they are delivered to the count room and ensuring accuracy of daily count operations. Performs all duties at multiple properties in accordance with Company core values, the objectives of the Osage Nation, internal policies, procedures and controls, as well, as applicable laws including but not limited to the USA Patriot Act, and gaming regulations.
Responsible for distributing banks to internal guests of internal departments as well as dropping these banks with accuracy. Protects company assets issued to them while dealing with guests, in an efficient and courteous manner.
Protects company assets and provides a safe environment for employees and guests. The Lead is also responsible for assisting with the effective and efficient operations on assigned shift or in assigned section as required by the reporting senior including, but not limited to: providing training and guidance to newly hired staff, and serving as a professional resource to co-workers.
Responsible for distributing money to gaming guests via check cashing, credit card advances, conversion of chips and coins, and gaming tickets into currency. Responsible for providing support and service to club members and other casino visitors to ensure maximum guest satisfaction. Responsible for promoting the success of the Club Osage, by assisting guests through the membership process, and explaining the benefits of membership and details of on-going promotions and events. Protects company assets while dealing with the public in an efficient and courteous manner
This position is responsible for taking orders and serving food, alcoholic and/or non-alcoholic beverages. Responsible for proper settlement of all transactions at point of sale. Responsible for providing friendly and professional service to every guest encountered.
Provides 2nd level support for service requests reported to the Service Desk. Responsibilities include assessment, triage, research, and resolution of service requests regarding the use of application software products and/or infrastructure components. Support includes installation and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve problems. The position’s responsibilities require independent analyses, communication and problem solving. Work is performed with little supervision and requires initiative and judgment.