Often the first and last contact for our guests, the front desk agent is a critical link to guest satisfaction. Responsibilities include welcoming guests, processing registration and check-out, anticipating guest needs and meeting or exceeding those needs, responding to and resolving guest inquires and complaints, and coordinating with other departments to ensure guests feel well-cared for and valued. This person should be very comfortable interacting with guests and potential clients in a highly professional manner.
I. Job SummaryTypically the first and last point of contact for our guests, the bell station position is a critical link to guest satisfaction. Responsibilities include welcoming guests; opening doors; moving luggage; acquainting guests with their rooms; anticipating guests- needs and meeting or exceeding those needs; responding to and resolving guest inquires and complaints; and coordinating with other departments to ensure guests feel well-cared for and valued. This person should be very comfortable interacting with guests and potential clients in a highly professional manner.
Position Overview: We are seeking a highly skilled and passionate Pastry Sous Chef to join our culinary team. As the Pastry Sous Chef, you will play a crucial role in elevating our dining experience by creating exquisite pastries, desserts, and baked goods. The ideal candidate should have a strong background in pastry arts, exceptional creativity, and a meticulous attention to detail.
Job Summary: Warmly greets guests to Peninsula Grill Restaurant to ensure a welcoming and inviting environment for guests to dine. Seats guests, establishes rapport, and assists with restaurant service during busy periods. Follows all Forbes and brand standards.
Job Summary: Warmly greets guests to Peninsula Grill Restaurant to ensure a welcoming and inviting environment for guests to dine. Seats guests, establishes rapport, and assists with restaurant service during busy periods. Follows all Forbes and brand standards.
Often the first and last contact for our guests, the front desk agent is a critical link to guest satisfaction. Responsibilities include welcoming guests, processing registration and check-out, anticipating guest needs and meeting or exceeding those needs, responding to and resolving guest inquires and complaints, and coordinating with other departments to ensure guests feel well-cared for and valued. This person should be very comfortable interacting with guests and potential clients in a highly professional manner.
Position Overview: As a Hair Stylist at The Ballantyne, A Luxury Collection Hotel, you will have the opportunity to showcase your creativity and skill in a luxurious and welcoming environment. The ideal candidate will possess expertise in a range of hairstyling techniques, demonstrate excellent customer service, and have a passion for staying current with industry trends.
JOB SUMMARY: Performs general maintenance work of the Hotel, Lodge, and grounds to ensure maintenance quality and safety standards are met. Completes work orders and performs preventative maintenance assignments.
Supports the Director of Housekeeping in supervising housekeeping operations to include rooms, public areas, and back of the house areas to achieve and maintain the hotel’s high standard of cleanliness with the day-to-day activities in the housekeeping and laundry departments. Ensure guests of the hotel are treated fairly and consistently in a timely manner, receiving high quality, personalized service.
Cleans hotel guest public areas, offices public restrooms and/ or other assigned areas in a timely and organized manner to ensure guest satisfaction. Open position for PM Position
The Concierge is a critical link to guest satisfaction. Responsibilities include welcoming guests, assisting guests with specific requests including, but not limited to providing directions, booking reservations on and off the property, coordinating with bell and restaurant staff to meet immediate guest needs, coordinating with local vendors to keep abreast of services provided and to coordinate bookings, responding to and resolving guest inquires and complaints, and ultimately ensuring guests feel well-cared for and valued. This person should be very comfortable interacting with guests and potential clients in a highly professional manner.
The Minibar Attendant is responsible for stocking in-room bars and accurately accounting for use of stock while providing excellent service to our guests and the highest standards of cleanliness and sanitation.