Jobs at Magic City Casino

• Casino Guest Service (Sales & Marketing)

  It is the responsibility of the Casino Concierge (Casino Guest Service) to work under the guidance of the Director of Player Services (CLUB). All duties are performed in accordance with the departmental and property policies, practices, and procedures, as well as within the framework and intent of the Purpose.

• Attendant / Server (Food & Beverage)

  The Attendant provides excellent service by taking and serving food and beverage orders to customers. The Attendant processes food and beverage transactions using cash, comps, coupons, and credit cards.

• Slot Operations Shift Manager (Slots/Electronic Games)

  The Game Operations Shift Manager is responsible for the daily operations on an assigned shift. Directly supervises the Game Supervisors and Game Attendants, the technical staff on an assigned shift.

• Poker Shift Manger (Table Games)

  Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

• Teleservices Agent I - Bilingual (Guest Services)

  Within Wind Creek, the Teleservices Agent is the first point of contact and sets the tone for all guest experiences. The Teleservices Agent works in a digital omni channel environment answering multiple forms of communication including inbound and outbound calls, SMS messages, chat messages and emails for all Wind Creek properties. The Teleservices Agent utilizes multiple systems to provide information to callers. Agents will also identify and take action for any opportunities to sell and book reservations at the Wind Creek properties. These individuals actively promote the properties and amenities on each call to leave the caller with as much information about Wind Creek Hospitality as possible. The Teleservices agent represents the company positively by providing a warm greeting, maintaining a positive upbeat tone throughout all calls and checking for satisfaction before ending each call.

Apply for these jobs at https://www.hospitalityonline.com/magic-city-casino/jobs