Photo of Pacific Palms Resort, City of Industry, CA

Restaurant Server

Pacific Palms Resort

1 Industry Hills Parkway
City of Industry, CA 91744

292 Room Resort

Matching 401K, Free Parking and Free Meals

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Compensation: $16.50 per hour, Temps partiel

Greet, walk and seat guests, manage reservations and flow of guests in Restaurant. Whether it is by telephone or in person, Hosts  provide not only the first impression of the operation, but more importantly, the last impression as guests leave. The Host has the potential to make or break the guest’s service experience.

KEY RESPONSIBILITIES:

  • Greet Guests
  • Seat guests at appropriate tables
  • Take reservations
  • Organize room for reservations and expected business
  • Ensure all guest dining is taken care of
  • Thank guests and provide a proper salutation
  • Maintain knowledge of food and beverage items offered
  • Assist other co-workers in serving guests
  • Complete side-work assigned
  • Complete any task or project given by Supervisor/Manager
  • Impeccable attire and attitude at all time.  Friendly, helpful and professional demeanor.
  • Provide a SMILING positive first and last impression.
  • Establish a first great impression when taking reservations.
  • Follow rules and guidelines spontaneously.
  • Ability to identify strengths & weaknesses of server staff.
  • Communicate over the telephone in such a way that your smile is experienced
  • Motto: You only get one chance at a positive first impression.
  • Treat guests with appreciation and enthusiasm.
  • Adherence to training guidelines.
  • Aligning individual goals and company goals
  • Set goals that focus on operational needs.
  • Update duties before leaving.
  • Cooperation & teamwork is helping whenever or wherever it is needed.
  • Maintain two-way communications between staff and management

REQUIREMENTS

  • Previous customer service experience preferred
  • Professional appearance & attitude
  • Excellent communication skills
  • Able to work varied shifts including evenings, weekends and holidays
  • Food Handlers certificate required 
  • High School Diploma or equivalent
  • Basic mathematical skills
  • Have good knowledge of computer systems

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Publié Le 14 Mars 2025

Pacific Palms Resort

Welcome to LA's Hilltop Hideaway

Pacific Palms Resort is the only full-service luxury golf and conference resort in Los Angeles County. Our glorious hilltop location set against the majestic San Gabriel Valley Mountains, many guest activities and on-site entertainment makes Pacific Palms Resort unique even in the Los Angeles resort and spa hotel circle.

Our Los Angeles Area Golf Courses

Make your stay at Pacific Palms Resort complete, with a round on one of our championship golf courses! This is the ultimate compliment to everything else our resort offers, though the courses are well-known outside, as some of the finest in California. In fact, they have been a regular destination of the best golfers for more than 40 years, giving us a reputation as one of the best rounds you can find near LA.

Dining with a view, at Pacific Palms Resort

You may have realized that Pacific Palms Resort has quite a bit to offer. In fact, our luxury resort is almost a complete world of benefits for our guests, including golf and spa options. But you can’t enjoy all this, or anything else, on an empty stomach! That’s why our luxury resort also includes one of the best restaurants in the City of Industry, CA. Red Restaurant and Bar’s fine California style dining stands in contrast to what you’d expect from most resorts: we confidently invite you to bring friends and significant others alike for a dining experience that will satisfy everyone and enjoy the expansive outdoor seating area with spectacular views!

Weddings

Located in the stunning San Gabriel Valley, our Los Angeles County wedding venues will make the wedding of your dreams a reality. Our exceptional wedding specialists and event planners will work with you to ensure no detail is overlooked and that your ceremony and reception is picture-perfect. Don’t just take our word for it, take a look at our photo gallery to see the exceptional and flawless weddings we’ve had the pleasure of hosting. What kind of wedding do you have in mind? Simple or opulent, Pacific Palms Resort’s 650-acre property includes a selection of indoor and outdoor locations ranging from a romantic garden gazebo to our 12,000 square foot elegant Majestic Ballroom.

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