Photo of Delaware North at American Family Field, Milwaukee, WI

Club Level Supervisor

Delaware North at American Family Field

One Brewers Way
Milwaukee, WI 53214

Regional Office
Géré par Delaware North
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Compensation: $13.00 - $17.00 / hour, Temps plein

The opportunity

Delaware North Sportservice is hiring seasonal Club Level Supervisors to join our team at American Family Field in Milwaukee, Wisconsin. As a Club Level Supervisor, you will be responsible for ensuring all food service and hospitality operations are efficiently carried out while providing an exemplary guest experience.

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay

$13.00 – $17.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer

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What we offer

We care about our team members personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay
  • Employee assistance program
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

  • Assign duties to scheduled staff.
  • Perform some service tasks, such as assisting guests, stocking shelves, counting inventory, and cashier duties when necessary.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
  • Assist Manager with staff training and compliance.
  • Monitor daily and hourly cleaning.
  • Ensures proper cash handling and tip record-keeping for the shift.
  • Ensure associates are kept informed of any changes in policies or events.
  • Other duties as assigned.

More about you

  • At least two years of supervisory experience is preferred.
  • Must be self-motivated, able to work without direct supervision, and eager to be challenged and initiate projects and opportunities.
  • Must be able to implement rules and direct staff.
  • Excellent communication skills, written and verbal.
  • Excellent customer service and employee relations skills.
  • A true desire to satisfy the needs of others in a fast-paced environment.
  • At least two years of experience as a supervisor is preferred.
  • Must be able to obtain a Milwaukee Bartending License.
  • Must abide by Guest Path standards.

Physical requirements

  • Standing and walking for the entire length of the shift.
  • Frequently required to reach up to 6-7 feet, twist at the waist, bending, and squatting.
  • Pushing and pulling occasionally, to move equipment, stock, mops, and brooms.
  • Exposed to outdoors and variable temperatures.

Shift details

Day shift
Evening shift
Holidays
Weekends

Publié Le 10 Janvier 2025

Delaware North at American Family Field

Who we are

Delaware North operates concessions and premium dining services at the 41,900-seat American Family Field, home of the Milwaukee Brewers since 1970. We manage concession outlets, suites, all-inclusive areas and clubs at the stadium. We also operate J. Leinenkugel’s Barrel Yard Brewery, Bar, and Restaurant. The culinary team partners with many local vendors to infuse Milwaukee staples into the food and beverage offerings.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

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