Guest Service Agent

Ignite Your Career in the Heart of New York City

Are you energetic, enthusiastic and eager to make a mark in the hospitality industry? Do you radiate positivity and bring your A-game, even on a Monday morning? If you’re nodding your head, then you could be the perfect addition to our front desk team at Hotel Talent NYC!

Being situated in the heart of NYC, we’re more than just a hotel. We are the welcoming smile to weary travelers, the guiding hand to curious explorers, and the comfort of home to every guest.

Your Role at Hotel Talent NYC

• Create first impressions that become lasting memories, your natural hospitality becoming the highlight of our guests' experience.
• Engage guests in person and over the phone, becoming a personal concierge to their NYC adventure.
• Resolve any guest issues with a mix of savvy computer skills and your knack for problem-solving, making check-in and check-out a breeze for our guests.

Here, we believe in growth and celebrate every opportunity to learn and improve. As a Front Desk Agent, you get the chance to not only brighten someone’s day but also to ascend the professional ladder, from Front Office Supervisor to Front Office Manager, all within the fast-paced, dynamic landscape of New York City.

Join the Family at Hotel Talent NYC

Our team culture isn’t just about delivering exceptional service; it’s about camaraderie, personal growth, and being part of a family. And we’re not just any family, we’re a New York City family. Passion, tenacity, and a never-sleep attitude - that’s what defines us.

Imagine being the first face that visitors see when they step into our hotel, the friendly voice that guides them through the maze of the city, the comforting presence that makes them feel at home in the Big Apple.

The Essentials

Besides your radiant personality, you'll need excellent English communication skills, and the ability to read, write, and speak fluently. Regular use of a computer and various software will be a part of your daily responsibilities. You'll be on your feet, and occasionally, lifting or moving up to 20 pounds.

So, if you’re ready to become part of our family, and take your hospitality career to new heights in the city that never sleeps, then apply today to become part of the Hotel Talent NYC family!

Compensation

The anticipated compensation range for this position in NYC is $20.00 per hour. The exact hourly rate offered to a successful candidate will depend on several factors, including but not limited to years of experience within the job and industry, education, and more.