Photo of Cheeca Lodge and Spa, Islamorada, FL

Guest Adventures - Recreation Supervisor

Cheeca Lodge and Spa

81801 Overseas Highway
Islamorada, FL 33036

214 Room Hotel
Géré par Northwood Hospitality
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Compensation: NA, Temps plein

Job Description

Guest Adventures Supervisor at Cheeca Lodge & Spa

Join Our Team: Northwood Hospitality LLC, operating Cheeca Lodge & Spa in Islamorada, FL, is seeking an experienced and enthusiastic Guest Adventures Supervisor. Step into a leadership role where you will support the Guest Adventures Manager in enhancing our guests' experience by overseeing the recreation team and ensuring the smooth operation of our recreational amenities.

Key Responsibilities:

  • Team Leadership: Assist the Guest Adventures Manager in leading and supervising a diverse team, including pool and beach attendants and adventure activity coordinators. Provide guidance, training, and support to ensure high standards of service.
  • Guest Engagement: Inform guests about available activities and assist them with recreational equipment like bikes, kayaks, paddle boards, and golfing gear. Ensure guests have a memorable experience by offering personalized recommendations and directions to resort amenities and local attractions.
  • Operational Oversight: Oversee the maintenance of cleanliness and orderliness around pools, beaches, and piers, ensuring all areas are free of debris. Ensure that towels are distributed and collected efficiently and that lounge areas are tidy and welcoming.
  • Safety and Compliance: Monitor the safety of recreational activities and ensure all equipment is in good working condition. Enforce safety guidelines and procedures to provide a secure environment for guests.
  • Administrative Duties: Assist in scheduling staff, managing inventory, and maintaining records related to recreational activities and equipment. Provide feedback to the manager on staff performance and guest satisfaction.
  • Financial Transactions: Oversee financial transactions related to recreational activities, ensuring accuracy and compliance with hotel policies.

Requirements:

  • Leadership Skills: Proven experience in a supervisory role, preferably in hospitality or recreational services.
  • Guest Service Orientation: Passion for guest service and outdoor activities, with the ability to communicate effectively and provide excellent customer service.
  • Organizational Skills: Strong organizational skills with an eye for detail. Ability to multitask and handle various tasks efficiently.
  • Adaptability: Willingness to work outdoors in various weather conditions. A proactive approach to handling tasks and ensuring guest satisfaction.
  • Professionalism: Must be 18 years old and speak and understand English fluently. Must already be eligible to work in the USA - sorry no sponsorships. No hand/neck/face tattoos or facial piercings.
  • Education: High school diploma or equivalent; higher education or certifications in hospitality or a related field preferred.

Why Join Cheeca Lodge & Spa: As a Guest Adventures Supervisor, you will play a crucial role in ensuring our guests have memorable and exciting experiences. At Cheeca Lodge & Spa, we offer a dynamic work environment with opportunities to interact with guests from around the world in a stunning Florida Keys setting. Join us to make each guest's stay unforgettable and lead a team dedicated to excellence.

Publié Le 12 Décembre 2024

Cheeca Lodge and Spa

WELCOME TO CHEECA

A Legendary Tropical Hideaway

Since 1946 the historic Cheeca Lodge & Spa has enchanted guests with world-class fishing, exceptional accommodations, and gracious hospitality. Come experience this lush oceanfront retreat, considered the premier luxury resort in the Florida Keys.

The Legend of Our Grand Florida Keys Hotel Resort

You've found it...the crown jewel of Islamorada Florida Keys hotels. 

Hardy Keys pioneers called Conchs chose this very beach to carve out a tenacious living in the isolated beauty of the undiscovered Florida Keys. Here, they formed a Methodist congregation and built a two-room school house and a cemetery. Cheeca has preserved this Pioneer Cemetery, where members of the founding families of Islamorada are buried. You can explore it today; it is a designated historical site. The Angel with the Broken Wing watches over the grave of Etta Pinder, who died in 1914. Here lies the first footprint of Islamorada – "Purple Isle" in Spanish.

The early 1940's brought electricity and fresh water. Mrs. Clara Mae Downey from Olney, Maryland, opened the Olney Inn in 1946. She described this early bellwether of Cheeca as "different – rather comparable to the tropical estate of a gifted host." Clara's first guest was President Harry Truman, who cherished his time loafing around the pool and wondering amidst the resort's 22 quaint bungalows. 

Fast horses, high society and a healthy dose of Keys vivacity marked the reign of the Twitchell Family in the 1960's. Cynthia, better known as "Chee," was an heiress to the A&P grocery chain and owner of a top thoroughbred racing farm. "We took my nickname, combined it with my husband Carl's, and came up with "Cheeca," she recalled. The Twitchells completely refurbished the property, adding the main lodge, the oceanfront villas, tennis courts, golf course and Cheeca's trademark wooden fishing pier. Chee raised miniature tarpon and her beloved seahorses in the aquariums throughout the resort. "Suzy the Seahorse" became Cheeca's mascot and logo, gracing the resort's menus, brochures, towels and linens.

Avid outdoorsman and Coca Cola magnate Carl Navarre purchased Cheeca Lodge in 1976, hosting his Fortune 500 friends in for sunny days of sportfishing and golf. Celebrities flocked to the hotel and famous guests were reeling in giant bonefish right off the resort's pier. The "Sportfishing Capital of the World" was born, seducing wealthy adventurers from around the world.

In 2005, Cheeca Lodge underwent over $30 million dollars in renovations, restoring the property and its surrounding grounds to their original grandeur, ensuring that we will be a cherished destination for generations to come. Following a fire on New Year's Eve 2008, the Main Lodge was completely rebuilt once again, with a fabulous open-air lobby, a spectacular oceanfront banquet room with panoramic views, and an exclusive indoor / outdoor lounge area for club members.

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