Marketplace Cafe Barista
Arizona Grand Resort & Spa
8000 S. Arizona Grand Parkway
Phoenix,
AZ
85044
Competitive Hourly Wage, 401K, Employee Assistance Program, Hotel Stay Benefits, Golf Discounts, Spa Discounts, Car Rental Discounts, Company Discounts with Verizon!
Summary of Position:
The Barista is responsible for selling food and beverage to guests in a friendly and courteous manner resulting in guest satisfaction.
Essential Functions:
- Set up work area, brew coffee, set out food items, restock inventory items as needed.
- Maintain supply of products throughout shift.
- Greet all guests in friendly and courteous manner, recite available selections, prepare and serve orders.
- Input orders into Micros.
- Present check to guest promptly, thank them and invite them to return.
- Performing check out procedures and complete paper work.
- Perform general cleaning tasks.
- Maintain inventory levels in storage area.
- Report equipment or guest challenges to supervisor.
- Assist guests with questions and direct them where to go to get their food items.
- Other tasks as assigned.
Qualifications:
Education: High School diploma preferred
Certificates or Licenses: Maricopa County Food Service Worker card/certification and Arizona Title IV Alcohol Certification
Experience: Food and beverage experience preferred.
Knowledge, Skills, and Abilities:
- Knowledge of menu items offered.
- Proper phone etiquette.
- Ability to responsibly and accurately manage cash.
- Ability to operate a calculator.
- Ability to use a computer.
- Ability to sit and/or stand for extended periods.
- Ability to lift 20 lbs.
- Ability to memorize and perform Resort Standards, AAA diamond standards, and Mystery shopper standards.
Personal Characteristics:
- Behaves ethically.
- Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language.
- Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review).
Arizona Grand Resort & Spa
About Arizona Grand Resort & Spa
Arizona Grand Resort & Spa puts you in the midst of one of Phoenix, Arizona’s most naturally beautiful places. The region’s only AAA Four-Diamond, all-suite hotel is ideally situated on the doorstep of 17,000 acres of South Mountain Preserve, the largest municipal park in the world and the most visited hiking destination in the state. Arizona Grand Resort & Spa serves up stunning perspectives and unique Southwestern touches that make your visit to Phoenix feel naturally grand.
Whether attending an event, making a quick getaway, or taking the annual family vacation, you’ll be warmly welcomed and well cared for at our luxury hotel in Phoenix, Arizona.
About the Company
Family-owned and family-built, Marc & Rose is an eclectic collection of iconic resorts and hidden gems — each a tribute to place-based sensuality and playful improvisation. Born of an irreverent spirit and a passion for hard work, our collection makes its home across the American West. It embodies the sounds, smells, and colors of iconic landscapes – and it doesn’t come to life without the human heart.
Our passionate team breathes new life into familiar places, imagines original spaces into being, and practices the art of welcome. We consider hospitality an essential part of being human. But it is also a calling — a creative and professional pursuit that requires curiosity, care, and grit. Because the heartbeat of genuine hospitality is always, first and foremost, you.
Arizona Grand Resort & Spa provides equal employment opportunities (EEO) to all associates and applicants for employment without regard to ethnicity, religion, gender, sexual orientation, national origin, age, disability or genetics. In addition to federal law requirements, Arizona Grand Resort & Spa complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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