Photo of DoubleTree by Hilton Hotel Boston - Westborough, Westborough, MA

Front Desk Agent

DoubleTree by Hilton Hotel Boston - Westborough

5400 Computer Drive
Westborough, MA 01581

225 Room Hotel

Management Development Program, TEAM discounts and more!

Seeking charismatic guest service professionals to join our ROCKSTAR TEAM. If you're outgoing and have a desire to grow your career, APPLY NOW!
Compensation: Competitive, Temps plein

About Us: Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with a company that values them. Our hope is that each day you will uncover new reasons to love what you do!  

T.E.A.M = Together Everyone Achieves More 

About the Role: Seeking charismatic and outgoing hospitality professionals to join our growing TEAM! As Front Desk Agent you will be a crucial asset to our innovative TEAM, creating lasting impressions for our guests.  

Your infectious enthusiasm, genuine smile, attentive service, and passion for hospitality will shine and set the tone for an unforgettable guest experience.   

Advancement Opportunities and Professional Career Path:  

• Front Office Manager • Operations Manager • Assistant General Manager • General Manager  

Are you looking to plant your roots, be a part of a TEAM that feels like family, and grow your career within a prospering establishment who invests in their associates? 

Our Management Development Program is a perfect way to get you to the next level! The MDP Program takes our top talent of today and creates the leaders of tomorrow, YOU could achieve a management opportunity in less than one year! What’s Your More?

TEAM Benefits:  

  • 401k  
  • Health/Dental/Vision/Life/Voluntary Insurance  
  • Management Development Program  
  • TEAM and Travel Discounts  
  • Vacation/Well/Holiday Pay  
  • Career Advancement Opportunity  
  • Referral Bonus Program 
  • On Site Parking 

Responsibilities: In this role you will welcome guests, manage their information, distribute keys, and assign rooms, and answer any general inquiries to ensure they have an excellent stay with us.  

Requirements:  

  • Prior front desk experience in a Hilton brand or luxury hotel environment is ideal, but willing to train the right customer service professional looking to grow their career.  We are dedicated to thoroughly training & developing our team into hotel leaders through interactive teamwork in a positive work environment! 
  • Strong knowledge of software applications is beneficial, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (OnQ, Opera, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu, Slack) 
  • Strong communication and listening skills and excellent speaking, reading, and writing ability 
  • Fluency in English: additional languages preferred. Spanish language skills are highly desired 
  • Flexible schedule required for days, weekends, and holidays 
  • High energy with effective and influential people skills. Positive attitude and the desire to motivate others 
  • The ability to prioritize and work on several projects simultaneously should pose a challenge without being overwhelming 
  • Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas
Publié Le 6 Novembre 2024

DoubleTree by Hilton Hotel Boston - Westborough

A quick trip from Natick Mall and Worcester

We're moments from I-495, walking distance from several Westborough corporate offices. Natick Mall, Framingham State University, and downtown Worchester are within 13 miles. Get in your exercise in our free fitness center and cool off in our indoor pool. We'll have your fresh cookie waiting.

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