Under the direction of the Banquet Manager and Banquet management team, the Banquet Server is responsible for providing impeccable food and beverage service, as well as properly setting up banquet rooms, in accordance with the Banquet Event Order.
1. Takes and delivers beverage orders as guests are seated; provides refills as necessary.
Delivers all beverage and food items to the guests on a tray. Courteously and efficiently tends to food and beverage requests from guests and notifies management if special approvals necessary. Notifies immediate supervisor of any problems or concerns.
2. Sets up room according to Banquet Event Order, 30 minutes before guest arrival. Replenishes tableware as necessary. Keeps stations fully stocked with silverware, condiments, coffee, drinks, cups, etc. Keeps trays clean and ready for use at all times. Washes and dries all serving trays daily. Responsible for completing breakdown of functions, including all off-site functions. Responsible for ensuring all banquet equipment is cleaned and returned to proper storage area following all banquet functions. Maintains cleanliness, organization and preparedness of immediate workspace and adjacent areas.
3. Assists with special projects as directed by Supervisor including, monthly meetings, special banquets, concerts, and special guests.
4. Performs other duties as assigned to support efficient operation of Department.
High school diploma or GED required.
Minimum six (6) months restaurant or catering experience required.
Must have good basic mathematical, organizational and communication skills and the ability to work well with others.
Must present a neat, clean, and well groomed appearance in accordance with departmental policy.
Must be reliable, pleasant and possess a good attitude.
Must have a warm, inviting and engaging personality and be comfortable in an entertainment setting.
Must possess excellent customer service and communications skills.
Must be able to maintain service standards in sometimes-difficult situations.
Must be able to obtain and maintain a Class “B” Gaming License issued by the San Manuel Tribal Gaming Commission.
Must obtain and maintain a current Food Handler’s Card and negative T.B. test.
A qualified candidate/employee must have a valid driver's license with an acceptable driving record as determined by the company's insurance carrier.
San Manuel Band of Mission Indians and San Manuel Casino will make reasonable accommodations in compliance with applicable law.
As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
Yaamava’ Resort & Casino at San Manuel is located just 60 minutes from downtown Los Angeles in the city of Highland, CA. It is one of the largest casinos on the West Coast, with 7,000 slot machines, 150 table games, and five high-limit rooms. We are one of the top 10 largest casino resorts in the US.
Guests enjoy sweeping views of the San Bernardino Mountains, live entertainment, and a full array of dining options, which include The Pines Modern Steakhouse, Hong Bao Kitchen, Serrano Vista Cafe, Rock & Brews, Chingon Kitchen, Big Mo’ Cafe, and 11 bars and lounges.
The Serrano Spa earned a Forbes Travel Guide Five-Star award, and The Pines Modern Steakhouse and Yaamava’ Resorteach earned a Forbes Travel Guide Four-Star award, with all three being the first in the Inland Empire to receive such designation. Yaamava' Resort and Casino at San Manuel also received two 2023 AAA Four Diamonds ratings for the new hotel and The Pines Modern Steakhouse.
Our hotel features a 17-story tower with 432 guest rooms & suites. Guests relax in an elevated pool with a bar and private cabanas, the lavish full-service Serrano spa and salon, a health and fitness center, a full array of dining options, multiple bars and lounges, and luxe retail shops.
Indian gaming in California is an exciting, thriving industry. Whether working on the casino floor or providing support to gaming operations as a “behind the scenes” employee, you can contribute to a dynamic and challenging business and have opportunities to learn and grow with the gaming industry.
At San Manuel, our team members define us. Working at San Manuel is more than just a job. It is a career that will help you grow into the successful professional you want to be.
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Our benefits focus on five key areas of wellness - financial, emotional, physical, social, and occupational - because we know it takes more than a salary to thrive. The benefits under each category include everything from retirement, insurance and dental benefits to emotional wellness programs, home repair services, and much more.