Director of Catering

About The Opportunity

Practice Hospitality is seeking an experienced Director of Sales to join the team at the Mining Exchange Hotel & Spa.

About The Hotel

Mining Exchange Hotel & Spa was built in 1902 as a stock exchange for local mining companies, The Mining Exchange Hotel & Spa offers a one-of-a-kind experience in the heart of downtown Colorado Springs. Our elegant, yet casual public spaces, and guestrooms are all newly renovated.

Job Role

As the Mining Exchange Director of Sales Catering, your focus is to manage and grow relationships in order to exceed guest satisfaction along with meeting revenue goals. Responsible for setting the revenue generating strategies for soliciting, booking, managing, and overseeing catering sales.

Responsibilities:

• Accomplishes catering sales objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining pack members; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
• Overall responsibility for total group revenue strategies, implementation and results; including group food and beverage, meeting room rental, and other group revenues as assigned by the corporate director of catering
• Leverage Sales Team to execute on sales strategies to meet financial targets
• Meets financial objectives maximizing profitability for the hotel by forecasting requirements; preparing an annual performance budget; scheduling expenditures; analyzing variances
• Determines annual and gross-profit plans by forecasting and developing annual catering sales quotas for various market segments; projecting expected sales volume and revenue; analyzing trends and results; establishing pricing strategies; recommends rate strategies; monitoring costs, competition, and product demand
• Accomplishes catering sales objectives by planning, developing, implementing, and evaluating field sales action plans
• Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities
• Represent the hotel in resolving complaints from groups and group attendees, including but not limited to billing and reservations

Basic Qualifications & Skills

•  Associates degree in hotel/hospitality or related field
• Minimum 5 years experience in sales, event planning, and/or catering
• Minimum 3 year supervisory/leadership experience in hospitality field
• Demonstrated proficiency in Microsoft Office Suite
• Successful completion of criminal background check
• Professional communication skills both verbal and written
• Core Competencies including but not limited to:
  • Writing-Communicating effectively in writing as appropriate for the needs of the audience.
  • Reading Comprehension- Understanding written sentences and paragraphs in work related documents.
  • Oral Comprehension- The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Basic Computer Skills- Using basic computer hardware and software (e.g. personal computers, word processing software, internet browsers, etc.)
  • Customer and Personal Service- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Number facility- The ability to add, subtract, multiply, or divide quickly and correctly.
  • Creativity- The ability to come up with creative ways to solve a problem.

Desired Qualifications & Traits

• Significant customer service experience
• Strong problem solving and organizational skills
• Attention to detail and ability to exceed quality standards
• Enthusiastic and positive energy
• Multi-tasking ability

Job Type: FLSA Designation: Full Time-Exempt

Compensation: $65k-to$75k salary range -annually paid on a biweekly basis

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Hospital indemnity insurance

About The Company

Practice Hospitality manages hotels differently. A growing company with opportunities for advancement, we infuse hotels with style, spirit, and soul. We inspire, innovate and advocate. We deliver results and do well by our owners because we respect the individuality that we all bring to the table, the connectedness of our world and the impact we have on our community.

We are looking for someone who thinks big because, at Practice Hospitality, we value creativity, emotional intelligence, problem solving and innovation. This is an opportunity to be an integral part of a team that supports one another, is empowered, and holds themselves accountable. If you bring your A game every day and pursue excellence with tenacity, we want to invest in your professional and personal growth. But, more than anything, we are looking for good humans who care; about our guests, each other and making every moment together enriching, fulfilling and fun.