Sales and Catering Coordinator

The Bankers Alley Hotel Nashville, Tapestry Collection by Hilton is the only managed Hilton property in Nashville. Our unique, art-filled hotel in downtown Nashville is just steps away from the honky tonks and live music on Broadway. Enjoy drinks and dining at Gray & Dudley, a fitness center, art galleries, and 11,000 sq. ft. of versatile event space. Located in Bankers Alley, we're within a mile of Nissan Stadium, Bridgestone Arena, and the Ryman Auditorium.

Due to a recent promotion, the hotel is looking for a Sales & Catering Coordinator to join their team! This is a great entry level role into the industry and a great opportunity to grow your career within sales, catering, or events! 

What will I be doing? 

The Sales & Catering Coordinator provides the director and managers of sales and marketing with administrative and clerical support. 

Specifically, you would be responsible for performing the following tasks to the highest standards:

• Answers phones; qualifies incoming inquiry calls and ensures all inquiries are dealt with accurately,
• timely and in a professional manner.
• Updates sales contracts, BEO’s, correspondence, reports, forms, attendance guarantees, etc., as needed by
• sales and events team.
• Maintains Sales system (i.e. Delphi, SalesPro, etc.) docs and ensures consistent, accurate and working
• properly.
• Assists managers on creative projects including proposals, promotions, blitzes, invitations, special events, etc.
• Maintains timely and effective paper & digital flow and communication within department and to other departments.
• Maintains flow of sales contracts through proper distribution to client, team, and to appropriate dept. head.
• Works with hotel leadership to confirm arrangements and detail in-house meeting functions as needed
• Distributes BEO’s, Changes, Rooming Lists, Signed Contracts, Revisions, etc. to appropriate departments as it relates to meeting and groups.
• Assists guests and clients with small changes, requests, etc., and completes needed paperwork for Manager.
• Conducts site inspections for the department as needed
• Enters group pickup in sales pro daily and enters preferred production in sales pro monthly.
• Maintains constant flow of thank you letters for groups/functions and distributes accordingly to departments and maintain appropriate files.
• Monitors/Orders office supplies and sales collateral to ensure we are properly stocked at all times with full packets, collateral, supplies and promotional items.
• Calls clients for guaranteed numbers for functions 72 hours prior, creates/closes house accounts
• Organizes in-house deliveries, amenities, welcome letters, transportation schedules, etc. as needed.
• Attends meetings, taking minutes and distributes accordingly.
• Other items as they relate to the Sales and Marketing effort of the hotel as well as any other items as needed by entire management staff, time permitting.