Conference Service Manager

Job Summary

L'Auberge de Sedona is a Forbes rated resort located on the banks of Oak Creek in the majestic red rock country of Sedona, AZ.

The Conference Service Manager is responsible to coordinate arrangements for weddings, group meetings and catering events. Plans coordinates and implements special events, meetings conferences and special projects. 

Responsibilities

Qualifications

• Experience in a hotel or a related field required.
• High School diploma or equivalent required.
• Must be proficient in Windows operating systems
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
• Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
• Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by coworkers and guests.
• Must be able to work with and understand financial information and data and basic arithmetic functions.

Responsibilities

• Planning and supervising wedding, catering and events.
• Attends and often leads weekly Banquet Event Order and Resume meetings.
• Facilitating meetings with event representatives and committees to discuss catering, budgeting, and other services, such as entertainment, that may be needed.
• Liaising with group representatives, consulting with clients, maintaining records, collaborating with other hotel departments, and solving unexpected issues.
• Organizing and overseeing conferences from planning to execution, ensuring efficiency and smooth operations.
• Meeting with clients and representatives to learn about their event needs and budgets.
• Coordinating logistics for conferences or assemblies of various kinds.
• Building relationships and maintaining contact with representatives of groups or organizations