Catering Event Manager

Job Summary

Carneros Resort and Spa is looking for a dynamic, outgoing, motivated, detail-oriented teammate to join our Sales and Catering Team as the Catering Event Manager. The Catering Event Manager’s primary role is servicing wedding and social events.

Our Catering Event Manager is responsible for the management of wedding and social events including, but not limited to, planning site visits/calls, menu tastings, banquet event order and resume document generation, timeline construction, floor plan design, billing estimates and day of partnership with the client/client’s event planner. Room block management will be necessary on occasion. We are looking for someone with a detail oriented, collaborative, friendly personality with outstanding interpersonal skills. A successful Catering Event Manager has a good balance of professionalism and empathy to produce memorable, well planned and executed events.

Responsibilities

Our Catering Event Manager has:

• a passion for weddings, events and hospitality
• articulate and attentive
• proven organizational capabilities
• graceful under pressure
• ability to problem solve and work independently in a changing and multi-tasking environment
• maintain consistent communication internally and throughout the hotel's operating departments
• a college degree or current affiliation with an accredited academic institution
• 2 years Catering/Sales/Hospitality experience (required)
• ability to work a varied schedule that includes evenings nights and weekends
• strong computer skills including working knowledge of Microsoft Word, Excel and Outlook
• experience in delphi/salesforce Amadeus software is a plus

Responsibilities

• Effectively attain assigned meeting planner satisfaction scores revenue goals as well as food and beverage goals. 
• Proactively conduct solicitation calls conduct tours and entertain clients specific to needs respective to the assigned property. 
• Monitor and evaluate trends within your market segment.
• Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.
• Adheres to Aimbridge Hospitality’s established regulations company standards catering/meeting standards and related catering sales metrics.
• Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
• Demonstrates ability to deliver banquet event orders on a timely basis (10 days) and ensure accuracy.
• Ensure changes are communicated timely to impacted departments/operations leaders. 
• Maintain strong visibility in local community and industry organizations as applicable.
• May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes etc.
• Attend daily/weekly/monthly meetings and any other functions required by management.
• Perform any other duties as requested by the General Manager or Director of Sales.